Plugin Deactivated & disappeared upon update (3 posts)

  1. chickymara
    Posted 2 years ago #



    I did the most recent update and then got a message that there was an error code so the plugin deactivated. It has disappeared completely from my list of plugins, but it won't let me re-install it either. What should I do? I'm in Genesis Child theme. It was working perfectly before.


  2. Louise Ahmt
    Posted 2 years ago #

    The same happened to me when I updated the plugin. The plugin deactivated but it did not disappear though. It is still not working. What to do? I will follow this thread.

    I use the Lodos theme.

  3. chickymara
    Posted 2 years ago #

    My friend who is techy went into the site through my host FTP and deleted the old code and re-installed the plugin or something closely resembling that process. If you know someone who can do that, jump on it.

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