Plugin deactivated and all data is gone after re-activating

  • Resolved pfree5891

    (@pfree5891)


    2 years, 7 months ago

    I wanted to update the staff directories of some school websites. I noticed the “Team Showcase” link was missing from my dashboard. I went over to the plugins and noticed that the Team Showcase plugin was not activated. I never deactivated it. I’ve been using the plugin for years. When I clicked “activate” and went back to edit the staff member list, all of the data that I had previously entered was gone. Does anyone know how or why this might have happened? Is there anything I can do to fix this?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • hasanrang05

    (@hasanrang05)

    2 years, 7 months ago

    I just checked your page and see the shortcode [show-team] does not come from our team plugin, you probably using another plugin.

    Also please note, we do not have any feature to remove team data on plugin deactivation or delete plugin.

    Regards

Viewing 1 replies (of 1 total)
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