Support » Plugin: Google Analytics Dashboard for WP by ExactMetrics (formerly GADWP) » Plugin dashboard is not working after update.

  • Resolved amazinghacker


    Last night I have updated this and its seems to stop working. It’s not displaying any data on dashboard. The only data I can see is the “REALTIME” feature.
    I have deactivated and deleted, authorized it again, cleared the plugin cache as well as my server and wp-rocket’s cache.
    I have also deactivated all other plugins but NO LUCK.
    Please help 😀 😀 😀
    Thanks in advance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Alin Marcu




    It seems very similar to this:

    Can you follow all the checks posted there and let me know the results?

    I am having the same problem since updating to 4.9.4 version. When I check Errors, I get the following info:
    Last Error: 2016-12-04 19:44:54: exception ‘Google_Auth_Exception’ with message ‘Error refreshing the OAuth2 token, message: ‘{
    “error” : “invalid_grant”
    }” in /home/content/54/2776154/html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Auth/OAuth2.php:331
    Stack trace:
    #0 /home/content/54/2776154/html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Auth/OAuth2.php(264): Google_Auth_OAuth2->refreshTokenRequest(Array)
    #1 /home/content/54/2776154/html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Auth/OAuth2.php(240): Google_Auth_OAuth2->refreshToken(‘1/CkrZEK8pIjGSN…’)
    #2 /home/content/54/2776154/html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Service/Resource.php(215): Google_Auth_OAuth2->sign(Object(Google_Http_Request))
    #3 /home/content/54/2776154/html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Service/Analytics.php(2017): Google_Service_Resource->call(‘get’, Array, ‘Google_Service_…’)
    #4 /home/content/54/2776154/html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/gapi.php(773): Google_Service_Analytics_DataRealtime_Resource->get(‘ga:117477686’, ‘rt:activeUsers’, Array)
    #5 /home/content/54/2776154/html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/gapi.php(851): GADWP_GAPI_Controller->get_realtime(‘117477686’)
    #6 /home/content/54/2776154/html/wp-content/plugins/google-analytics-dashboard-for-wp/admin/ajax-actions.php(108): GADWP_GAPI_Controller->get(‘117477686’, ‘realtime’, ‘false’, ‘false’, false)
    #7 [internal function]: GADWP_Backend_Ajax->ajax_item_reports(”)
    #8 /home/content/54/2776154/html/wp-includes/plugin.php(524): call_user_func_array(Array, Array)
    #9 /home/content/54/2776154/html/wp-admin/admin-ajax.php(91): do_action(‘wp_ajax_gadwp_b…’)
    #10 {main}

    I don’t know what any of this means or how to fix. Any help would be appreciated. Thank you.

    Plugin Support Alin Marcu




    Follow the steps mentioned above and clear the authorization and re-authorize.

    I tried following those steps. I cleared the cache, I forced a page refresh, I cleared the authorization and re-authorized and am still getting an error. This is the error I get:
    Last Error: 2016-12-04 20:07:00: (403) Error calling GET (403) User does not have any Google Analytics account.

    I do have a Google Analytics account so I don’t understand why I am getting this error.

    Ok, I just tried to re-authorize again and this time it worked. I don’t know what happened the first time and why I got that error, but it seems to be working now. Thanks.

    Thanks @alin for your kind support. What I did was..
    1. Clear the authorization and re-authorize the plugin.
    2. Clear cache of your browser as well.
    3. You’re done. 😀 😀 😀
    Thanks again for 404 feature. 😀 😀 😀

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Plugin dashboard is not working after update.’ is closed to new replies.