Support » Plugin: Custom Contact Forms » [Plugin: Custom Contact Forms] reCAPTCHA image is not being fully rendered

Viewing 4 replies - 1 through 4 (of 4 total)
  • I was able to find that this was a CSS issue in my theme that specifically related to the “help” button dropped way down.

    It appears that the issue wasn’t only a CSS issue. It has now come to my attention that one of my premium plugins can no longer render a reCAPTCHA codes while this plugin is activated, regardless if the reCAPTCHA keys are filled in or not under the general settings tab.

    I have used the support form tab in the plug in to submit a ticket, but thought that someone in the forums might have a solution.

    Any assistance would be greatly appreciated in resolving this issue.

    Thanks in advance

    Prior to installing the plugin, all aspects of my website were functional. I install the Custom Contact Forms plugin and it caused a conflict with other plugins that used reCAPTCHA. I decided to deactivate and remove the plugin. At that point, my Google Adsense ads were no longer visible on any pages. Through a lot of troubleshooting, I found that if I re-installed and activated the plugin, then deactivated but not delete it the ads reappeared. I am sure that it is a Java Script issue.

    1) Is it a problem to leave the plugin installed, but not active?
    2) If I want to remove the plugin, how might I troubleshoot to find the root cause of the issue to fix it.

    After all of this troubleshooting, it appears that CloudFlare’s Rocket Loader service was causing the Google Adsense ads from being displayed primarily in FireFox. It was a coincident that it went bad at the same time as all the changes that I was making on the site. I am unsure what the root cause of the reCAPTCHA issue is. I have successfully uninstalled the plugin and have moved on to a premium forms plugin that isn’t conflicting.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘[Plugin: Custom Contact Forms] reCAPTCHA image is not being fully rendered’ is closed to new replies.