Custom Contact Forms
How to not let the data in the form disappear if user got captcha wro (4 posts)

  1. crazlunatic
    Posted 4 years ago #

    If the user typed in the wrong information in the reCaptcha and clicks "Go Back", all their form information is lost.

    The reCaptcha is pretty hard to read and often times it can be typed wrong. Is there a way to preserve the information the user has typed into the form so they don't have to retype it?


  2. toddbiala
    Posted 3 years ago #

    I am also looking for a fix for this. Please any help is appreciated. Not just for if get captcha wrong. But if they forget to fill out a required field it makes them refill the entire form out. Some forms can be pretty long so probably losing some possible form submissions by people not wanting to refill it out.


  3. sebsnook
    Posted 3 years ago #

    I was too looking for a fix for this problem and now I think I have found it.

    On the dashboard go to Custom Contact Forms and then General Settings and tick the box 'Remember field values'. This should do the trick!

  4. blakscribe
    Posted 3 years ago #

    Thanks,sebsnook! This seems to work.

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