Custom Contact Forms
Email From Name (4 posts)

  1. graftedin
    Posted 3 years ago #

    Why can't the email replay name default to just the email address? When I get an email off this form and reply I'm not replying to "Custom Contact Forms" or some other static name. I'm replying to the person I got the email from so that should default to some other field's value.


  2. JCIstevens
    Posted 3 years ago #

    I agree... totally weird not to have the "from" address be the contact's email address.

  3. Hethr
    Posted 3 years ago #


    I'm having the same problem and settings/support/usage manual not helpful.

    I understand that the form will revert to whatever is in the General Settings if left blank but there are no instructions about what to put in the form's "Email From Name:" field to NOT make it revert to the general settings and instead use the custom "name" field I created. Even something to make it use the senders email addy instead would be better than "Custom Contact Forms". The instructions are very specific about what happens when "Email From Name:" is left blank but frustratingly absent of any other directions.

    Seems like an integral and basic part of any contact form.

  4. sloga
    Posted 3 years ago #

    in plugins > editor > custom contact form > custom-contact-forms-front.php
    search for "FromName":
    $mail->FromName = $_POST['fname'] . " " . $_POST['lname'];
    fname and lname are my custom slugs. use yours.

    further down search again for "FromName":
    $mail->FromName = $_POST['fname'] . " " . $_POST['lname'];

    until the developer fixes/solves this.

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