Plugin crashed site after update failed

  • Resolved jenfrankel

    (@jenfrankel)


    9 years, 3 months ago

    Hi,

    A server issue caused a problem during plugin updating and my website is now offline, giving just this error when you attempt to access it:

    Fatal error: Class ‘C_Router’ not found in D:\Hosting\9364875\html\wp-content\plugins\nextgen-gallery\nggallery.php on line 395

    I’ve downloaded the latest version of the plugin and backed up the site, but I’m not sure what’s the best way to fix the problem. Help!

    You can see this for yourself at http://www.jinksartfactory.ca

    https://wordpress.org/plugins/nextgen-gallery/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor photocrati

    (@photocrati)

    9 years, 3 months ago

    @jenfrankel – Have you tried manually re-installing NextGEN Gallery via FTP over-writing the existing files and folders under /plugins/nextgen-gallery/ ?

    – Cais.

    Thread Starter jenfrankel

    (@jenfrankel)

    9 years, 3 months ago

    Thank you! That did the trick. I was worried about overwriting the settings and galleries but everything is back to normal, and looks great as always.

    Cheers,

    Jen

    Plugin Contributor photocrati

    (@photocrati)

    9 years, 3 months ago

    @jenfrankel – Thanks for the follow-up!

    – Cais.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Plugin crashed site after update failed’ is closed to new replies.