Plugin crashed after adding the Google API OAuth details

Resolved towerss
(@towerss)

6 years, 1 month ago

Hi guys,

I hope you can help me with this one. I have one live site which used the WP Mail SMTP plugin with no issues. I have it configured to send messages to Gmail via SMTP.

I tried to do the same with another site under the same WordPress multisite installation and it did not work. So, I decided to try to use the Gmail API configuration following this guide: https://wpforms.com/how-to-securely-send-wordpress-emails-using-gmail-smtp/

After I clicked the Allow orange button, I proceeded to send a test email. It did not work. It is taking me to this https://drive.google.com/open?id=1K1c4T58oCvWxIEpp5jwyp4H9GHkhiq1k white screen and nothing else happens.

I tried to select other configuration to go back to SMTP, but all the options for other Email methods disappeared: https://drive.google.com/open?id=1sy-d0dDH30bD56AVo-FVm8kFEth9RdoF

And I cannot change the details og the Gmail option anymore. There is no save, or update, or reset button: https://drive.google.com/open?id=1devcgwCTLff4kCzwrfj3tqbh5ax62A3t

I tried uninstalling the WP Mail SMTP plugin and reinstalling it, but the wrong configuration remains. As I said before, it is just in this site, the other site using the pluggin under the same multisite installation is working fine.

Any help will be really appreciated.

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author Slava Abakumov
(@slaffik)

6 years, 1 month ago

Hi

Please check your PHP error log (or enable debug log in WP and try again). There might be some useful information to help me help you.
Thread Starter towerss
(@towerss)

6 years, 1 month ago
Sure,

Here we go…

In the WP mail SMTP settings screen I got this message:

Fatal error: Uncaught Error: Call to undefined method Google_Client::fetchAccessTokenWithAuthCode() in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-mail-smtp/src/Providers/Gmail/Auth.php:99 Stack trace: #0 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-mail-smtp/src/Providers/Gmail/Auth.php(53): WPMailSMTP\Providers\Gmail\Auth->get_client() #1 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-mail-smtp/src/Providers/Gmail/Options.php(112): WPMailSMTP\Providers\Gmail\Auth->__construct() #2 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-mail-smtp/src/Admin/Pages/Settings.php(177): WPMailSMTP\Providers\Gmail\Options->display_options() #3 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-mail-smtp/src/Admin/Area.php(255): WPMailSMTP\Admin\Pages\Settings->display() #4 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-mail-smtp/src/Admin/Area.php(236): WPMailSMTP\Admin\Area->display_current_tab_content() #5 /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php(286) in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-mail-smtp/src/Providers/Gmail/Auth.php on line 99

Link to the screen cap: https://drive.google.com/file/d/1Pp4qIDGsd1b5JlElXbHKYCv9QM3gVwCu/view?usp=sharing

In the screen after I try to submit the email:

Fatal error: Uncaught Error: Call to undefined method Google_Client::fetchAccessTokenWithAuthCode() in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-mail-smtp/src/Providers/Gmail/Auth.php:99 Stack trace: #0 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-mail-smtp/src/Providers/Gmail/Auth.php(53): WPMailSMTP\Providers\Gmail\Auth->get_client() #1 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-mail-smtp/src/Providers/Gmail/Mailer.php(55): WPMailSMTP\Providers\Gmail\Auth->__construct() #2 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-mail-smtp/src/Providers/Loader.php(176): WPMailSMTP\Providers\Gmail\Mailer->__construct(Object(WPMailSMTP\MailCatcher)) #3 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-mail-smtp/src/Providers/Loader.php(133): WPMailSMTP\Providers\Loader->get_entity(‘gmail’, ‘Mailer’) #4 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-mail-smtp/src/MailCatcher.php(54): WPMailSMTP\Providers\Loader->get_mailer(‘gmail’, Object(WPMailSMTP\MailCatcher)) #5 in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-mail-smtp/src/Providers/Gmail/Auth.php on line 99

Link to the screen cap: https://drive.google.com/file/d/1drHu5uDnfYA4alLtrym-Wt_bFPQYaT4f/view?usp=sharing

Thank you.
- This reply was modified 6 years, 1 month ago by towerss.
Plugin Author Slava Abakumov
(@slaffik)

6 years, 1 month ago

I’ve tested with a bitnami demo WordPress installation and Gmail mailer, I didn’t have such error.

In order to troubleshoot further, I’ll need to collect more details. When you get a chance, would you please go to https://wpforms.com/contact/ and click the ‘Complete a Form’ button on the right side? This will allow you to submit a ticket without a WPForms account. Please mention my name (Slava) in your message there, so I will be notified.

Viewing 3 replies - 1 through 3 (of 3 total)

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