Title: Plugin Crash
Last modified: June 23, 2026

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# Plugin Crash

 *  Resolved [newbreedmarketing](https://wordpress.org/support/users/newbreedmarketing/)
 * (@newbreedmarketing)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/plugin-crash-10/)
 * I have a problem with my website. It seems a plugin is not working and I didn’t
   receive a recovery mode email to access the backend that way. I want to either
   update or deactivate the plugin but since I don’t have access to that page I 
   can’t do anything or anything I can think of. I need help with this urgently.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-crash-10%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Thread Starter [newbreedmarketing](https://wordpress.org/support/users/newbreedmarketing/)
 * (@newbreedmarketing)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/plugin-crash-10/#post-18946353)
 * Hi,
 * Thanks for the feedback. I managed to follow your steps and it is working now.

Viewing 1 replies (of 1 total)

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## Tags

 * [wordpress plugins](https://wordpress.org/support/topic-tag/wordpress-plugins/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [newbreedmarketing](https://wordpress.org/support/users/newbreedmarketing/)
 * Last activity: [1 month, 2 weeks ago](https://wordpress.org/support/topic/plugin-crash-10/#post-18946353)
 * Status: resolved

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