Plugin could not be activated because it triggered a fatal error.

Resolved

(@vannquish)

Hi,

I’ve just updated WP to version 5.8 and noticed my payment gateway is disabled? When I try to re enable I get the following error displayed…

Warning: require_once(/var/www/vhosts/site.co.uk/httpdocs/wp-content/plugins/woo-payment-gateway/includes/class-braintree.php): failed to open stream: No such file or directory in /var/www/vhosts/site.co.uk/httpdocs/wp-content/plugins/woo-payment-gateway/braintree-payments.php on line 32

Fatal error: require_once(): Failed opening required '/var/www/vhosts/site.co.uk/httpdocs/wp-content/plugins/woo-payment-gateway/includes/class-braintree.php' (include_path='.:/opt/plesk/php/7.4/share/pear') in /var/www/vhosts/site.co.uk/httpdocs/wp-content/plugins/woo-payment-gateway/braintree-payments.php on line 32

Viewing 4 replies - 1 through 4 (of 4 total)

Erica K. a11n

(@piratepenpen)

Automattic Happiness Engineer

2 years, 9 months ago

Hey there @vannquish,

I’d like to take a look at how the site is currently set up.

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response and we can take a closer look.

Thanks!

Thread Starter

vannquish

(@vannquish)

2 years, 9 months ago

Sure. Thanks for your reply..


### WordPress Environment ###

WC Version: 5.5.1
REST API Version: ✔ 5.5.1
WC Blocks Version: ✔ 5.3.2
Action Scheduler Version: ✔ 3.2.1
WC Admin Version: ✔ 2.4.1
Log Directory Writable: ✔
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.21
PHP Post Max Size: 32 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.2.39-MariaDB
Max Upload Size: 32 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 5.5.1
WC Database Prefix: wp_
Total Database Size: 622.55MB
Database Data Size: 549.71MB
Database Index Size: 72.84MB
wp_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.41MB + Index: 0.14MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 3.52MB + Index: 4.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_actionscheduler_actions: Data: 0.27MB + Index: 0.28MB + Engine InnoDB
wpstg0_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_actionscheduler_logs: Data: 0.20MB + Index: 0.22MB + Engine InnoDB
wpstg0_brb_business: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_brb_review: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_comments: Data: 5.52MB + Index: 3.69MB + Engine InnoDB
wpstg0_email_log: Data: 236.58MB + Index: 0.00MB + Engine InnoDB
wpstg0_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_options: Data: 4.33MB + Index: 0.14MB + Engine InnoDB
wpstg0_postmeta: Data: 16.55MB + Index: 21.06MB + Engine InnoDB
wpstg0_posts: Data: 8.52MB + Index: 2.53MB + Engine InnoDB
wpstg0_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_css_bkp: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_sliders: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_sliders_bkp: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_slides: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_slides_bkp: Data: 0.41MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_sg_fblike_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_sg_html_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_sg_image_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_sg_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_sg_popup_addons: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_sg_popup_addons_connection: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_sg_popup_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_sg_shortCode_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_usermeta: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
wpstg0_users: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
wpstg0_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_appointments_availability: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_appointment_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_customer_lookup: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
wpstg0_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_order_coupon_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_order_product_lookup: Data: 0.17MB + Index: 0.25MB + Engine InnoDB
wpstg0_wc_order_stats: Data: 0.16MB + Index: 0.17MB + Engine InnoDB
wpstg0_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpstg0_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wfBlockedIPLog: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpstg0_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_wfConfig: Data: 1.45MB + Index: 0.00MB + Engine InnoDB
wpstg0_wfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wfFileMods: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wpstg0_wfHits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_wfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wfIssues: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wpstg0_wfKnownFileList: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wpstg0_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wfLogins: Data: 0.38MB + Index: 0.14MB + Engine InnoDB
wpstg0_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wfNotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_wfReverseCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_wfStatus: Data: 0.16MB + Index: 0.13MB + Engine InnoDB
wpstg0_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_order_itemmeta: Data: 4.52MB + Index: 4.03MB + Engine InnoDB
wpstg0_woocommerce_order_items: Data: 0.48MB + Index: 0.17MB + Engine InnoDB
wpstg0_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yoast_indexable: Data: 1.52MB + Index: 0.78MB + Engine InnoDB
wpstg0_yoast_indexable_hierarchy: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
wpstg0_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_yoast_seo_links: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
wpstg0_yoast_seo_meta: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.42MB + Index: 0.50MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.33MB + Index: 0.28MB + Engine InnoDB
wp_brb_business: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_brb_review: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 4.52MB + Index: 3.45MB + Engine InnoDB
wp_email_log: Data: 195.58MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 7.36MB + Index: 0.45MB + Engine InnoDB
wp_postmeta: Data: 14.55MB + Index: 19.06MB + Engine InnoDB
wp_posts: Data: 7.52MB + Index: 1.44MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.41MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sg_fblike_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sg_html_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sg_image_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sg_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sg_popup_addons: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sg_popup_addons_connection: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sg_popup_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sg_shortCode_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 1.52MB + Index: 2.00MB + Engine InnoDB
wp_users: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_appointments_availability: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
wp_wc_appointment_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfBlockedIPLog: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfConfig: Data: 1.30MB + Index: 0.00MB + Engine InnoDB
wp_wfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfFileMods: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
wp_wfHits: Data: 1.02MB + Index: 0.33MB + Engine InnoDB
wp_wfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfKnownFileList: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfLogins: Data: 0.38MB + Index: 0.16MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfNotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfStatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 1.52MB + Index: 1.06MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_meta: Data: 3.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 87
braintree_log: 3
brb_collection: 1
global_product_addon: 1
mc4wp-form: 2
nav_menu_item: 18
page: 14
post: 33
product: 3
revision: 477
shop_coupon: 3
shop_order: 4555
shop_order_refund: 39
stm_testimonials: 4
stm_vc_sidebar: 1
tm_global_cp: 1
vc_settings_preset: 2
wc_appointment: 4755
wpcf7_contact_form: 2
wpsl_stores: 10

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (33) ###

Adminimize: by Frank Bültge – 1.11.7
Breadcrumb NavXT: by John Havlik – 6.6.0
Business Reviews Bundle: by RichPlugins  – 1.3.6
Classic Editor: by WordPress Contributors – 1.6.2
Contact Form 7: by Takayuki Miyoshi – 5.4.2
Custom Icons by Stylemixthemes: by Stylemix Themes – 1.5
Duplicate Page: by mndpsingh287 – 4.4
Easy Tables (vc): by WPBakery – 1.0.11
Email Log: by Sudar – 2.4.5
GA Google Analytics: by Jeff Starr – 20210719
Head, Footer and Post Injections: by Stefano Lissa – 3.2.2
Jetpack: by Automattic – 9.9.1
WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.3
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Slider Revolution: by ThemePunch – 6.2.17
STM Importer: by Stylemix Themes – 1.8
STM Post Type: by Stylemix Themes – 1.1
Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
W3 Total Cache: by BoldGrid – 2.1.5
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.8
WooCommerce Appointments: by BookingWP – 4.13.1
Direct Checkout for WooCommerce: by QuadLayers – 2.4.7
WooCommerce Email Test: by RaiserWeb – 1.8
WooCommerce Conversion Tracking: by woopt – 1.10.11
Pay for Payment for WooCommerce: by Karolína Vyskočilová – 2.0.19
WooCommerce Twilio SMS Notifications: by SkyVerge – 1.9.2
WooCommerce: by Automattic – 5.5.1 (update to version 5.5.2 is available)
Wordfence Security: by Wordfence – 7.5.4
Yoast SEO: by Team Yoast – 16.7
WP STAGING: by WP-STAGING – 2.8.5
WP Store Locator: by Tijmen Smit – 2.2.234
WhatsApp Chat PRO: by QuadLayers – 2.5.6
Social Chat: by QuadLayers – 4.8.5

### Inactive Plugins (3) ###

Braintree For WooCommerce: by Payment Plugins
support@paymentplugins.com – 3.2.26

Smush: by WPMU DEV – 3.8.7
WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.4.1

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Must Use Plugins (1) ###

WP STAGING Optimizer: by René Hermenau – 1.4.1

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: appointment (appointment)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ❌ Page not set
Basket: #5 - /basket/
Checkout: #6 - /checkout/
My account: #837 - /my-account/
Terms and conditions: #1243 - /terms-conditions/

### Theme ###

Name: VM Child Theme

WooCommerce Support: ✔

### Templates ###

Overrides: vmtheme/woocommerce/archive-product.php version 2.0.0 is out of date. The core version is 3.4.0
vmtheme/woocommerce/cart/cart-totals.php
vmtheme/woocommerce/cart/cart.php version 2.3.8 is out of date. The core version is 3.8.0
vmtheme/woocommerce/cart/proceed-to-checkout-button.php
vmtheme/woocommerce/cart/shipping-calculator.php version 2.0.8 is out of date. The core version is 4.0.0
vmtheme/woocommerce/checkout/form-billing.php version 2.1.2 is out of date. The core version is 3.6.0
vmtheme/woocommerce/checkout/form-checkout.php version 2.3.0 is out of date. The core version is 3.5.0
vmtheme/woocommerce/checkout/form-coupon.php version 2.2 is out of date. The core version is 3.4.4
vmtheme/woocommerce/checkout/form-login.php version 2.0.0 is out of date. The core version is 3.8.0
vmtheme/woocommerce/checkout/form-shipping.php version 2.2.0 is out of date. The core version is 3.6.0
vmtheme/woocommerce/checkout/payment-method.php version 2.3.0 is out of date. The core version is 3.5.0
vmtheme/woocommerce/checkout/payment.php version 2.5.0 is out of date. The core version is 3.5.3
vmtheme/woocommerce/checkout/review-order.php version 2.3.0 is out of date. The core version is 5.2.0
vmtheme/woocommerce/content-single-product.php version 1.6.4 is out of date. The core version is 3.6.0
vmtheme-child/woocommerce/emails/customer-completed-order.php version 2.5.0 is out of date. The core version is 3.7.0
vmtheme-child/woocommerce/emails/customer-invoice.php version 2.5.0 is out of date. The core version is 3.7.0
vmtheme/woocommerce/global/form-login.php version 2.1.0 is out of date. The core version is 3.6.0
vmtheme/woocommerce/global/quantity-input.php version 2.5.0 is out of date. The core version is 4.0.0
vmtheme/woocommerce/loop/add-to-cart.php version 2.5.0 is out of date. The core version is 3.3.0
vmtheme/woocommerce/loop/pagination.php version 2.2.2 is out of date. The core version is 3.3.1
vmtheme/woocommerce/loop/rating.php version 2.0.0 is out of date. The core version is 3.6.0
vmtheme/woocommerce/loop/result-count.php version 2.0.0 is out of date. The core version is 3.7.0
vmtheme/woocommerce/myaccount/form-login.php version 2.6.0 is out of date. The core version is 4.1.0
vmtheme/woocommerce/myaccount/my-address.php
vmtheme/woocommerce/myaccount/my-orders.php
vmtheme/woocommerce/single-product/add-to-cart/external.php version 2.1.0 is out of date. The core version is 3.4.0
vmtheme/woocommerce/single-product/add-to-cart/grouped.php version 2.1.7 is out of date. The core version is 4.8.0
vmtheme/woocommerce/single-product/add-to-cart/simple.php version 2.1.0 is out of date. The core version is 3.4.0
vmtheme/woocommerce/single-product/add-to-cart/variable.php version 2.5.0 is out of date. The core version is 3.5.5
vmtheme/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php version 2.5.0 is out of date. The core version is 3.4.0
vmtheme/woocommerce/single-product/add-to-cart/variation.php
vmtheme/woocommerce/single-product/meta.php version 1.6.4 is out of date. The core version is 3.0.0
vmtheme/woocommerce/single-product/price.php
vmtheme/woocommerce/single-product/product-thumbnails.php version 2.6.3 is out of date. The core version is 3.5.1
vmtheme/woocommerce/single-product/related.php version 1.6.4 is out of date. The core version is 3.9.0
vmtheme/woocommerce/single-product/tabs/description.php
vmtheme/woocommerce/single-product-reviews.php version 2.3.2 is out of date. The core version is 4.3.0
vmtheme/woocommerce/single-product.php

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This reply was modified 2 years, 9 months ago by Yui. Reason: formatting

Plugin Support

con

(@conschneider)

Engineer

2 years, 8 months ago

Thanks for posting the SSR.

From what I see your plugin is installed in the “wrong” folder. It says: /wp-content/plugins/woo-payment-gateway/braintree-payments.php

But it should be: /wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/woocommerce-gateway-paypal-powered-by-braintree.php

In your system status report it says Braintree For WooCommerce: by Payment Plugins – this is the plugin you are using: https://wordpress.org/plugins/woo-payment-gateway/ 😉 – it is a braintree plugin by a third party.

Kind regards,

Plugin Support

Augustus – a11n

(@augustuswp)

2 years, 8 months ago

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

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