Title: Plugin could not be activated
Last modified: August 21, 2016

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# Plugin could not be activated

 *  Resolved [gojak](https://wordpress.org/support/users/gojak/)
 * (@gojak)
 * [12 years ago](https://wordpress.org/support/topic/plugin-could-not-be-activated-12/)
 * Hi,
    I wanted to test the plugin but there is an error message:
 * > Plugin could not be activated because it triggered a fatal error.
   >  Fatal error:
   > Call to a member function query() on a non-object in /www/webvol12/wr/17cxwq4osjf482g/…/
   > public_html/wp-content/plugins/simple-support/si_support.php on line 14
 * WP version 3.9.1
 * Thanks
 * [https://wordpress.org/plugins/simple-support/](https://wordpress.org/plugins/simple-support/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [gunkel@gunkel.com](https://wordpress.org/support/users/gunkelgunkelcom/)
 * (@gunkelgunkelcom)
 * [12 years ago](https://wordpress.org/support/topic/plugin-could-not-be-activated-12/#post-4913483)
 * the same here: Fatal error: Call to a member function query() on a non-object
   in /var/www/vhosts/****/*****/wp-content/plugins/simple-support/si_support.php
   on line 14
 *  [marktmccabe](https://wordpress.org/support/users/marktmccabe/)
 * (@marktmccabe)
 * [12 years ago](https://wordpress.org/support/topic/plugin-could-not-be-activated-12/#post-4913484)
 * I want to convert my wordpress website into a google app. I was thinking of using
   WiziApp but there is no plugin option on my dashboard. 1. Why is this? and 2.
   Is Wiziapp the best option for my needs?
 *  Plugin Author [Chris](https://wordpress.org/support/users/charlwood/)
 * (@charlwood)
 * [11 years, 12 months ago](https://wordpress.org/support/topic/plugin-could-not-be-activated-12/#post-4913563)
 * Ah, sorry … just add this to the line 13 after “// enable comments” in simple_support.
   php.
 * global $wpdb;
 * I will update to version 1.1 shortly to reflect this..
 *  Plugin Author [Chris](https://wordpress.org/support/users/charlwood/)
 * (@charlwood)
 * [11 years, 12 months ago](https://wordpress.org/support/topic/plugin-could-not-be-activated-12/#post-4913571)
 * Version 1.1 fixes the installation bug. 🙂
 *  [BiynDesigns](https://wordpress.org/support/users/biyndesigns/)
 * (@biyndesigns)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-could-not-be-activated-12/#post-4913640)
 * Fatal error when trying to submit support forms.
    Here is the error message: 
   Fatal error:
 * > Call to undefined function wp_handle_upload() in /var/www/***/wp-content/plugins/
   > simple-support/si_support.php on line 594
 *  Thread Starter [gojak](https://wordpress.org/support/users/gojak/)
 * (@gojak)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-could-not-be-activated-12/#post-4913641)
 * Thanks for the update 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Plugin could not be activated’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/simple-support_bec5d5.svg)
 * [Simple Support](https://wordpress.org/plugins/simple-support/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/simple-support/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/simple-support/)
 * [Active Topics](https://wordpress.org/support/plugin/simple-support/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/simple-support/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/simple-support/reviews/)

 * 6 replies
 * 5 participants
 * Last reply from: [gojak](https://wordpress.org/support/users/gojak/)
 * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-could-not-be-activated-12/#post-4913641)
 * Status: resolved