Support » Plugin: Contact Form by BestWebSoft » [Plugin: Contact Form] No emails come in

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  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hello,

    Please follow instructions below:

    1) Please check plugin’s settings ‘/wp-admin/admin.php?page=contact_form.php’

    2) Instead of administrator ’email’ choose another ’email'(‘Use this email:’ block) – for example, gmail account or similar.

    3)Have you get notifications about new users registration? If not, perhaps you didn’t configure email sending. Then You need to install an extra plugin called WP-mail-SMTP and configure it.

    Regards,
    Oksana

    I’ve just installed this (via uploading the php to cpanel).

    I’ve got no idea where the admin emails go so I can’t check this so I changed it to a personal email.

    Tried a hotmail and a gmail, but I don’t get an email back in either.

    Just another point – if you change the display text it just reverts back to the original text when you save it.

    Thanks

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hello,

    It is possible that you didn’t set up email sending option for your website.
    Please install an extra plugin called WP-mail-SMTP and configure it.

    Best regards,
    Oksana

    Thanks, done that and its working now.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Good to know that the issue is resolved.

    Best regards,
    Oksana

Viewing 5 replies - 1 through 5 (of 5 total)
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