Hi cfm168
Make sure you have checked the recaptcha option in the settings of the captcha field.
Also could you please post the url so that we can check if any js errors.
Regards
XYZScripts Team
Thread Starter
cfm168
(@cfm168)
I don’t see captcha has option box I can checked in settings.
I filled private and public keys, and then save it. That is I can do. Still not working.
BTW, I got the keys from google, do I need to verify the website owner from google in order to have the keys work on my website?
Please advise. Thanks!
(url not preferred because don’t want to display on www at this time).
Hi
Everything looks correct. There is no need to verify the website ownership
Please contact our support with the url, if you cant post your url in public so that we can check it better.
Regards
XYZScripts Team
Hi
Please check whether you added the captcha element shortcode to the form content.
Any new elements created by you have to be added to the form by copying the element shortcode to the form content
Regards
XYZScripts Team
Thread Starter
cfm168
(@cfm168)
Thank you f1logic. why i skipped this. got it. Thank you again.