Support » Plugin: Contact Form by BestWebSoft » [Plugin: Contact Form] ERROR: This shortcode is not contains an email attribute!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hello,

    Could you please provide more information about this issue?

    Regards,
    Oksana

    I am running into the same problem. Installed the plugin, added the shortcode to a page, and got this: http://dpaulsf.com/contact/

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hello,

    Please provide a screenshot of the WordPress admin page where you’ve added a shortcode. Preferably if you provide a WordPress admin panel access so we will be able to analyze this situation.

    Best regards,
    Oksana

    I’ve added three images from the admin to the page noted above.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hello,

    This error – “ERROR: This shortcode is not contains an email attribute!” is a specificity of your theme. Please find string below in your theme:

    add_shortcode(‘contact_form’, ‘rt_shortcode_contact_form’);

    We have the same shortcode in our plugin, when our plugin has a call for the shortcode of another function then our form stops to working.

    Are you using a RT-Themes?

    Best regards,
    Oksana

    Need help as soon as possible, please!

    I’m experiencing the same issue, and Yes I’m using the RT-Themes 15

    Is there a way to fix this?

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hello dantespec,

    You should change the shortcode.
    Please find the string in our plugin in the bottom of file:
    add_shortcode( ‘contact_form’, ‘cntctfrm_display_form’ );

    And change it like this:

    add_shortcode( ‘bws_contact_form’, ‘cntctfrm_display_form’ );

    Save the file.

    Now please use the shortcode [bws_contact_form] instead of the shortcode [contact_form]. If you are using some other language, then the shortcode will be like this:
    [bws_contact_form lang=nl] где nl – the necessary language for you.

    Kind regards.

Viewing 7 replies - 1 through 7 (of 7 total)
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