Contact Form 7
wheel spins for 2 minutes, mail received ok (4 posts)

  1. mr_swede
    Posted 3 years ago #

    I use WP 3.4.1 and CF7 v 3.2.1. I have no caching plugin installed.
    I use the latest versions of Google Chrome and Firefox.

    After having filled out the form, the spinning arrow starts and it doesn't stop until after (almost exactly) 2 minutes.


    • Mail 1 is received after about 1 minute while the arrow keeps spinning
    • Mail 2 is received directly after the spinning arrow stops after almost exactly 2 minutes

    I've tried the following:

    • Switched to Twenty eleven default theme and disabled all plugins (but CF7).
    • Disabled CF7's js by inserting this into ' into 'wp-config.php'
      define ('WPCF7_LOAD_JS', false);
    • inserted <p style="visibility:hidden;">[file upload]</p> into the form.
    • Nothing of the above has resolved the problem.

    Mail 1 and 2 are sent but it takes (almost) forever and I don't want users to worry about if the mail goes through and the wheel that keeps spinning

    Anyone with a suggestion on how to deal with this?


  2. Takayuki Miyoshi
    Plugin Author

    Posted 3 years ago #

    Check your mail server's status. Consult the server admin or support person of the host if you are not familiar with that.

  3. mr_swede
    Posted 3 years ago #

    Thanks for your quick reply.

    We use Google Apps/Gmail and have had no trouble until recently with sending mail through CF7. We have not experienced any other mail related delays recently in their service.

  4. mr_swede
    Posted 3 years ago #

    Just to possibly rule out any Google Apps/Gmail mail problems, I installed Contact Form 7 on a WP site that was not previously using it.

    I didn't disable any plugins/themes or applied any of the 'hacks' described above.

    I created a form and submitted some data.

    The wheel kept spinning for a few seconds (maybe 3 or so) and the "OK" msg was displayed. Both mails were instantly received to two different Google accounts.

    Anyone with similar problems or that could hint in which direction I should look to solve the problem described in my first post?

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