[Plugin: Contact Form 7] The sender is always me ! (33 posts)

  1. totoro
    Posted 7 years ago #


    I've got a bug with Contact Form 7 : I've made a simple form (name/email/subjetc/message), and when I receive mails, the name and the email adress of the sender are changed to mine (the admin), so I don't know who is trying to contact me !


    Any help woulb be apreciated

    Thank you

  2. myuzikal_flare
    Posted 7 years ago #

    i'm having the same problem too :(
    Site: http://dancelounge.com.au/contact/
    Form Code in WP>Tools>Contact Form 7:
    <p>Your Name (required)
    [text* your-name] </p>

    <p>Your Email (required)
    [email* your-email] </p>

    [text your-subject] </p>

    <p>Your Message
    [textarea your-message] </p>

    <p>[submit "Send"]</p>
    From: DanceLounge.com.au (infodancelounge.com.au@dancelounge.com.au)
    Sent: Friday, 20 February 2009 9:44:25 PM
    To: info@dancelounge.com.au

    any help would be GREATLY appreciated!!

  3. mactac
    Posted 7 years ago #

    same here.....

  4. mactac
    Posted 7 years ago #

    been poking around a bit, and it looks like the email field is getting completely dropped. ie if I add the email & sender name to the message, it doesn't appear at all in the body of the message email.

  5. mactac
    Posted 7 years ago #

    actually i'm finding that it's completely ignoring the section where you can customize the email ... it doesn't matter what I put in the subject, body, etc... it always shows up as the same

  6. Steve Taylor
    Posted 7 years ago #

    I've got this issue too... any news?

  7. myuzikal_flare
    Posted 7 years ago #

    :( anyone? this seems to be a common problem...

  8. Takayuki Miyoshi
    Posted 7 years ago #

    1) Make sure you are using correct code in the Mail / From: field in the Contact Form 7's admin panel. The default is:

    [your-name] <[your-email]>

    2) Check whether this problem is happening only with Contact Form 7's mails, or you also see it with other mails like comment notifications.

    3) Are you using other plugins with this? I know some plugins do filtering the mail parameters and change it when you send a mail. Deactivate all other plugins and add-on codes for testing.

    4) Check your mail server settings and logs.

  9. mactac
    Posted 7 years ago #

    I think I explained what was going on already.

    The format is correct, all I did was install the new version (the old one worked).

    The plugin is completely ignoring the settings in the mail section. It doesn't matter what I type in there (fields, text, whatever), NONE of it shows up in the email... including the sender's address.

    basically, the NEW version doesn't work.

  10. totoro
    Posted 7 years ago #

    I updated the plugin to 1.9.3, and the problem is still there.

    I guess the autor didn't let a so basic bug in this last release. Maybe, the plugin interacts with another plugin ?

    I got theses plugins activated :
    - Akismet 2.2.3
    - Contact Form 7 1.9.3
    - Mail On Update 2.5
    - MailPress 2.0.1
    - MailPress_bulk_import 2.0.1
    - MailPress_sync_wordpress_user 2.0.1
    - Member list Widget 1.0
    - MiniMeta Widget 4.0.2
    - NextGEN Gallery 1.1.0
    - Redirect user to front page 1.0
    - Register Plus 3.5.1
    - Simple:Press Forum 4.0.1

    and you ?

  11. mactac
    Posted 7 years ago #

    i have simple press and askimet in common with you....

  12. arnaudh
    Posted 7 years ago #

    I'm using Contact Form 7 as well, but I'm not experiencing this problem.

  13. Steve Taylor
    Posted 7 years ago #

    @totoro: I don't have any of the plugins you mention. Unless we're getting multiple plugins causing the same bad interaction with CF7, I guess it's not a plugin conflict.

  14. mactac
    Posted 7 years ago #

    @arnaudh: the problem is only with the newsest version. do you have the most current version? also, have you tried to customize the email that goes out?

  15. mactac
    Posted 7 years ago #

    I was wondering if anyone was working on fixing the problem, just so I know wheter or not I should switch to a different contact form.
    Seems like a few people are having the same problem/.

  16. AlexaD
    Posted 7 years ago #

    I'm having the same problem, and it is getting irritating. The previous version worked fine, but with the latest update, this problem has developed. Clearly the issue is with the new update.

  17. Takayuki Miyoshi
    Posted 7 years ago #

    I did test again and it worked correctly for me.

    Guys, you seem to be overlooking the fact that Contact Form 7 is just a contact form plugin and itseft does not send mails. It just calls standard wp_mail() function of WordPress, and your mail server does send the mails, okay? Why not check your mail server?

  18. AlexaD
    Posted 7 years ago #

    takayukister, your plugin is the only thing that changed on my site. Prior to the latest update, things were working just fine, and subsequent to that last update, this problem arose. I haven't made any other changes to the infrastructure that would've caused such a problem, and certainly not to any of the e-mail settings within the site.

    Your plugin has to pass the sender's e-mail variable to the mail server, does it not? Could there be some kind of issue in the way that is being handled? It seems to me as though the variable is being sent as the recipient's e-mail address rather than the sender, and if that's the case, then I'd suspect something amiss in the plugin itself.

  19. mactac
    Posted 7 years ago #

    I'd like to echo the above comments. the ONLY thing that changed is the plugin update. It worked before I updated, didn't work afterwards.

    it's not just the email address, it's EVERYTHING - if you customize the email body that gets sent, it doesn't work. It's using the default email no matter what changes I make. I suspect that this is probably the reason that the sender is messed up - it's using some default sender variable that doesn't appear in the custom email or something.

  20. mactac
    Posted 7 years ago #

    so.... I guess the developer isn't going to fix this then?

    Are we to abandon the plugin? too bad, I loved it... if it would only work.

    Has anyone else found a good contact form plugin that doesn't use too much CSS & is nice & simple, and actually works?

  21. Steve Taylor
    Posted 7 years ago #

    Yeah, doesn't look hopeful. I came to Contact Form 7 from cforms II, because I felt while cforms II is amazing in many ways, it's overkill for just a standard contact form, and upgrading is a pain. I might try http://yoast.com/wordpress/enhanced-wordpress-contact-form/ (Joost's stuff usually good) or return to http://www.dagondesign.com/articles/secure-form-mailer-plugin-for-wordpress/ (I used this regularly ages ago).

  22. sara3903
    Posted 7 years ago #

    I am having this problem too! I changed absolutely nothing in the site, and it is ONLY with Contact Form 7--other emails are working perfectly. HELP!

  23. venartas
    Posted 7 years ago #

    The problem can be ralated to other plugins, for example in my case to Simple:Press Forum 4.0.1. When I disabled SPF Options->Email->Use the following Email Settings, the problem was solved. In the help of SPF for email options is mentioned so "Note: These settings, once made, are global in that they will be used by WordPress for non-forum emails as well".

  24. mcdhchuck
    Posted 7 years ago #

    I think venartas has it correct. Changing the Email option on SPF appears to correct the problem. So, perhaps any other plugin that makes global changes to email settings may have the same effect. Thanks venartas. This issue was driving me crazy.

  25. Steve Taylor
    Posted 7 years ago #

    I have this exact problem with CF7, but I don't have Simple:Press Forum installed.

    For reference, my other plugins are:

    - All in One SEO Pack
    - Audio Player
    - Display Future Posts
    - Do Follow
    - Executable PHP Widget
    - Google XML Sitemaps
    - My Page Order
    - Quotes Collection
    - ShareThis
    - Simple Image Link
    - Smart Archives Reloaded
    - Viper's Video Quicktags
    - WishList Member
    - WordPress Download Monitor
    - WP-Polls
    - WP-Polls Widget

  26. af3
    Posted 7 years ago #

    not sure if mail-from plugin is also interfering with this (http://code.andrewhamilton.net/wordpress/plugins/mail-from/) ??

  27. leonmckee
    Posted 7 years ago #


    WishList Member also causes this issue with CF7.

    Leon McKee

  28. tr33m4n
    Posted 7 years ago #

    I to experience this problem... i've overcumb it by putting the senders details in the message body... but this is not an elegant solution... would love some kind of fix!


  29. datsun
    Posted 7 years ago #


    Thanks for the heads with SPF. That solved my issue!


  30. yourblogbuilder
    Posted 6 years ago #

    Hi Everyone,

    I just installed this plugin on my WordPress Tutorial Blog [link moderated] and had the same issue. Only found out after one of my readers emailed me a question and found I couldn't reply to his mail because it didn't send me his email address.

    To fix this I noticed under the mail section of the settings the from field said Your Blog Builder I changed this to [your-email].

    I then tested it and it worked. The email now says from WordPress but if you hover your mouse over it then it shows the email address of the sender.

    Hope that helps some of you

    Pete Moore

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