Support » Plugin: Contact Form 7 » [Plugin: Contact Form 7] Senders email is not appearing in mail

  • jon2pascua


    I’m using the tag as instructed, however, the senders email address is still not showing… I believe I’m not the only one having the issue as per forum search.

Viewing 3 replies - 1 through 3 (of 3 total)
  • flamenco


    Not sure exactly what you’re referring to by “showing”. That could mean not getting it in the “from” field, or maybe you want to see it in email content?

    Either way, the most common thing is forgetting to have that variable in both places in your config, both the form and the email, or maybe there’s a typo. If that’s not it, you’ve got me.

    Good luck, Dave



    I am having the same problem. I am getting emails from people using the form, but like jon2pascua, some email address are not “showing” or being displayed in the from line so that there is no way to reply via email.

    This is the code below for my form:

    <p>First Name (required)
    [text* your-name] </p>
    <p>Last Name (optional)
    [text last-name]
    <p>Phone number (required)
    [text* your-phone] </p>

    <p>Your Email (requested)
    [email your-email] </p>

    <p>Subject (required)
    [select* your-subject include_blank “Question for a Counselor” “Feedback”] </p>

    <p>What is the nature of your query?*
    [textarea your-message] </p>

    <p>[submit “Send”]</p>

    The code has not been changed, it is only recently that I have noticed this, say in the last week or so.
    when I get an email it looks like this:
    From: Jon <>
    Subject: Question for a Counselor

    any ideas on what is going on?



    Hi guys, I am still facing the poblem… What Idid was use the default code they have provided and have checked that all fields are there.

    @flamenco – I dont see the email in the message content.

    @snwbrdrchic – have you resolved this? We have exactly the same issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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