Support » Plugin: Contact Form 7 » [Plugin: Contact Form 7] Progress Icon Keeps Spinning

  • Resolved cian1991ferrari


    Hi, having an issue with contact form 7 on wp 3.0.1 and using the twentyten theme but it is highly modified. When a form is submitted, the icon which spins and usually stops to display success or failure message keeps spinning but nothing is shown on the screen. Sometimes I receive the email which was sent but no confirmation was shown on screen.

    Thanks for any help,


Viewing 12 replies - 1 through 12 (of 12 total)
  • Are you using WP-Super-Cache plugin. If so can you try after deactivating WP-Super-Cache. Some conflicts between these 2 plugins are reported before.

    I have the same problem. After pressing sumbit the ajax-spin icon apears and after that nothing happens. I recive the email, but user doesnt get any feedback about the status of the submit.

    even tho i had WP-Super-Cache disabled, it seems somehow it was still running in background. Had to delete wp-content\advanced-cache.php and wp-content\wp-cache-config.php

    I haven’t got the super cache or total cache plugin install at all no, I’ve got the redirection plugin though. Would this make any difference?

    I don’t have that plug in either, but get the same issue ONLY in IE8 – not Google Chrome

    I have deactivated redirection plugin and the form works but it does not use AJAX it reloads the page each time the form submit is hit. I then reactivated the plugin and the same again. Could it be that the CSS or something etc. is messing with the AJAX validation??

    i got the same issue…
    seems there is an error in classes.php on line 240 from the contact 7 plugin.
    i deactivated debug mode in wp-config.php and afterwards it worked.
    maybe it helps for you too..

    I have the same problem I have tried jansesberger’s solution by putting true on debug as he suggested but I still have spinning arrow in IE only when I try to send from the home page only it works from a contact page.

    i ment putting debug mode to false – but i’m not sure if this helps in your case.

    Hi there, found the issue with it. It was clashing plugins. The Post To Twitter plugin was going against it somehow. Deactivated it and it now works again. 🙂

    This worked for me



    into your custom permalinks settings everything now works in IE and Firefox. PHEW!

    Hi Ravalde,

    It is good that you found that to work, but having to change your permalink structure is not ideal. This could cause some of your website’s URL’s to change causing external links to display 404 pages. You would then have to setup 301 redirects to these new URLs.

    My advice would be to check that other plugins arent clashing with the CF7 plugin. Start by turning all except CF7 off and see if it works. If it does, activate one half of the list, if it doesnt work you know the bad plugin is in that half of the list. My advice is to check all plugins until you find whats wrong. If that doesn’t work, maybe look at the JavaScript Error Console tool in FireFox. Might give some insight to what it is.


Viewing 12 replies - 1 through 12 (of 12 total)
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