Contact Form 7
Mail shows “WordPress” as its sender name. How to change? (4 posts)

  1. sebpowell
    Posted 5 years ago #

    Hi all,

    I'm experiencing the following issue with the Contact Form 7 plugin, running on WordPress 2.9.2. The form I'm referring to is located here: http://www.veillance.be/lang/fr/contact/

    When the form is filled in, I receive an email in my Inbox with the sender name appearing as follows: "WordPress" <name@domain.com>.This means that when replying to emails, I need to manually delete the "WordPress" bit, which is quite tedious.

    The answer appears to be here: http://contactform7.com/faq/#Mail_that_comes_through_the_contact_form_shows_WordPress_as_its_sender_name

    However, I've followed the instructions and it doesn't seem to make any difference.

    Does anyone know what I'm doing wrong? I've looked everywhere and can't seem to find a response.

    Any help would be very much appreciated.



  2. vmercader
    Posted 5 years ago #

    Just put any name on the FROM field, followed by <email@address.com>


    FirstName LastName <email@address.com>


    [COMPANY] Notifications <no-reply@address.com>

    That's it.

  3. Treebeard
    Posted 5 years ago #

    Is there any way to get the sender's actual name in the From field like normal? I have [first_name] and [last_name] in the form and added it to the From field but it didn't work, still sends as "WordPress" instead of the 2 fields I specified. I checked the site FAQ page, but only saw the same answer above.



  4. Takayuki Miyoshi
    Plugin Author

    Posted 5 years ago #

    It's possible that one of other plugins or theme is overwriting the From field. Deactivating all other plugins and switching to the default theme might resolve it.

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