Hi there. We notice that sometimes customers will use Afterpay to pay for orders and sometimes this payment will fail ( normal behaviour). If the customer then tries to pay by credit card using the eway gateway then the payment errors as follows:
V6111: Unauthorised API Access, Account Not PCI Certified
V6010: Invalid TransactionType, account not certified for eCome only MOTO or Recurring available Order status changed from Pending payment to Failed.
Usual payments via eway credit card function normally without the error message above it only happens if the customer has tried first with Afterpay. We have contacted eway who have looked at their logs. they are telling us that the payments are failing in these instances as once they have tried Afterpay the payments are then being sent to them unencrypted and they fail them using the message above. they have told us to contact you via this method to advise you of the issue and for you to make code amendments to resolve the issue. the issue is fairly infrequent but is none the less an issue. Thanks!
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