Plugin conflict Rapidload

  • rabiancone

    (@rabiancone)


    2 years, 5 months ago

    Hi Frank,

    I’m having some issues with Rapidload that I’m hoping you can help resolve. I already tried working with their support team and gave them access to my site however they “resolved” it by changing a bunch of setting that broke functionality in a few key areas. You’ve always been very helpful so I’m hoping you are able to extend beyond your immediate area of responsibility and help me diagnose this ongoing issue.

    The issue is “rapidload optimized version for the file missing” which seems to have trouble locating the autoptimize css file. This happens on a daily basis and usually in the morning there are 10-20 of these that I resolve by using the “refresh files immediately” option in rapidload but they always come back. For example, in the attached screenshot you can see this is the 3rd attempt for this particular file.

    Please let me know if you’ve seen this issue before and have any ideas regarding settings that may be creating a conflict.

    Thanks,
    Ryan

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    2 years, 5 months ago

    Afraid I don’t know Rapidload very well (I have it installed and it worked out of the box for me, but that’s about how far my experience goes). When this happens (in the morning), are all rules broken/ all files gone, or just a couple of them? Might something be clearing your site’s cache (incl. Rapidload) somehow?

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    2 years, 5 months ago

    any news rabiancone ?

    Thread Starter rabiancone

    (@rabiancone)

    2 years, 5 months ago

    Hi Frank,

    I’m back to working directly with the RapidLoad team however nothing is bearing fruit so far as they are unable to work on my staging site and I don’t want them touching my production site.

    Nothing is clearing the cache that I’m aware of. It’s fairly random as to which pages break and how many but typically 10-20 out of 250 or so.

    One thing I failed to mention previously is the errors seem to occur on pages that use Elementor. I wonder if somehow Elementor’s CSS is conflicting.

    Thanks,
    Ryan

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    2 years, 5 months ago

    Hey Ryan,
    Any news on this? I briefly talked to my contact at Rapidloads and working on staging would be an option for them, so maybe this would allow you/ them to identify & fix the issue?

    frank

    Thread Starter rabiancone

    (@rabiancone)

    2 years, 5 months ago

    Hi Frank,

    I tried to set up a staging site to work on but too many plugins had conflicts due to licenses and other issues that I abandoned the attempt altogether and tried to figure it out myself.

    Eventually I ended up deactivating CSS optimization in Autoptimize and updated the Advanced settings in Rapidload to handle CSS optimization. This seemed to eliminate the issues with no adverse affect. Since Autoptimize was no longer handling CSS optimization I also deactivated Critical CSS.

    So far, so good. Thanks for checking in.

    Ryan

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    2 years, 5 months ago

    interesting, thanks for the feedback Ryan.

Viewing 6 replies - 1 through 6 (of 6 total)
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