Hello @ljackl
Hope you are well!
This looks like there is another plugin or theme affecting the appearance. Please run a quick check for a conflict:
Deactivate all other plugins and see if the issue is gone. If the appearance is still broken, please switch to a default theme, like Twenty Ninteen. If everything is well, activate one plugin at a time to find the one that causes this.
Follow the steps from the flowchart:
https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif
Please have a site’s backup before proceeding with this test, just in case if something will go wrong, you can always restore it. If you have a staging site, please run this test there.
Let us know how it went!
Cheers,
Nastia
Hello @ljackl,
it’s been a while since we’ve heard back from you so I’ll mark this as resolved. Feel free to post back any updates and we can re-open it. 🙂
Thank you,
Dimitris
Thread Starter
ljackl
(@ljackl)
Hey @wpmudev-support9 @wpmudev-support6,
Sorry for the slow reply, I’ve been busy and needed to set up a staging site before I could safely alter the site. All done now so I should be faster at replying!
Found the conflicting app: Unyson
It was included with my theme so I’m not totally sure what the course of action would be. The theme developer is the one who pointed out the issue in the first place and told me to ask over here for a solution.
Regards,
Jack
Hello @ljackl,
I have tested Custom Sidebars with Unyson installed (https://wordpress.org/plugins/unyson/) but I can’t replicate this issue:
I can see that this plugin has additional modules available, can you check what is used on your site?
Kasia
