When users request a new password, they get an email with a link, and clicking that link opens the appropriate page, displaying two password fields and a Reset Password button to submit the form.
However, when submitting the form, the only thing the user sees is a completely blank page (Firefox) or a HTTP 500 error page (other browsers such as IE, Rockmelt).
This happened with all these values of IUE’s setting for Change Password Page:
- no value
Deactivating the “Use the WordPress lost password procedure.” setting in IUE made the reset password work again. I would prefer letting our users enjoy the short password retrieval procedure instead and I’ll gladly help with rooting out the cause of this conflict.
- The topic ‘Plugin conflict: HTTP 500 error on password reset’ is closed to new replies.