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Plugin conflict: HTTP 500 error on password reset

  • When users request a new password, they get an email with a link, and clicking that link opens the appropriate page, displaying two password fields and a Reset Password button to submit the form.

    However, when submitting the form, the only thing the user sees is a completely blank page (Firefox) or a HTTP 500 error page (other browsers such as IE, Rockmelt).

    I’ve identified that it’s a plugin conflict between Theme My Login and Improved User Experience.

    This happened with all these values of IUE’s setting for Change Password Page:

    Deactivating the “Use the WordPress lost password procedure.” setting in IUE made the reset password work again. I would prefer letting our users enjoy the short password retrieval procedure instead and I’ll gladly help with rooting out the cause of this conflict.

    http://wordpress.org/extend/plugins/theme-my-login/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jeff Farthing

    @jfarthing84

    IUE is in no way needed with TML. TML does everything it does. Not even sure why you’d be using them together.

    To answer you by quoting myself: “…letting our users enjoy the short password retrieval procedure” is the reason for using IUE. I haven’t noticed a setting for this in TML or a mention of that in the documentation.

    The other feature of IUE that our users appreciate is the ability to use email instead of username to log in.

    The only thing I noticed that might do this is the following setting:

    “[ ] Aktivoi Custom Passwords

    Enabling this module will initialize and enable custom passwords. There are no other settings for this module.”

    Page http://www.jfarthing.com/development/theme-my-login/custom-passwords/ tells what this setting does, which is not exactly what IUE does: “allow your users to set their own password upon registration and password reset”. IUE changes only the password reset procedure.

    A few questions:

    1. Could the helper text “Enabling this module will initialize and enable custom passwords” be changed to “Enabling this module will let users to set their own password upon registration and password reset.”?
    2. Could that module be made to contain two settings to turn the feature on or off for registration and password reset separately?
    3. Can TML be used to enable login by email instead of username? How?
Viewing 2 replies - 1 through 2 (of 2 total)
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