Title: Plugin Conflict Last modified: December 16, 2020 --- # Plugin Conflict * Resolved [jfrancais](https://wordpress.org/support/users/jfrancais/) * (@jfrancais) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-conflict-309/) * Since the recent WordPress 5.6 update I’m now seeing a plugin conflict with your plugin and [https://wordpress.org/plugins/popup-maker/](https://wordpress.org/plugins/popup-maker/)( newest version of both) * When both enabled popups don’t appear and the slider malfunctions. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-conflict-309%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 15 total) * Thread Starter [jfrancais](https://wordpress.org/support/users/jfrancais/) * (@jfrancais) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-conflict-309/#post-13798242) * further to this, I have unchecked Print JS in the slider advanced settings and now I get the popup working and the slider inital slide shows up. Going to leave it this way until resolved. something in the metaslider js seems to be conflicting. * [Kevin Batdorf](https://wordpress.org/support/users/kbat82/) * (@kbat82) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-conflict-309/#post-13798427) * Hi, * What error did you see when you have both enabled? You can find the errors in the browser console: * [https://support.airtable.com/hc/en-us/articles/232313848-How-to-open-the-developer-console](https://support.airtable.com/hc/en-us/articles/232313848-How-to-open-the-developer-console) * Thread Starter [jfrancais](https://wordpress.org/support/users/jfrancais/) * (@jfrancais) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-conflict-309/#post-13798669) * Console doesnt show any errors. * [ecos1526](https://wordpress.org/support/users/ecos1526/) * (@ecos1526) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-conflict-309/#post-13799313) * I have used the plug in for years now and today it isn’t working. I have tried adding new slides, but the image never shows up on the slide. This is the website I am working on: [https://www.ecosacramento.net/](https://www.ecosacramento.net/). The two square sliders in the middle of the page are not working properly. The one on the right I have had to reduce to one slide, which says “ENvironmentalist of the Year awards.” I opened the “browser console” as instructed above, but do not know how to read the info there. The one on the left is now not displaying properly either. - This reply was modified 5 years, 5 months ago by [ecos1526](https://wordpress.org/support/users/ecos1526/). * [Kevin Batdorf](https://wordpress.org/support/users/kbat82/) * (@kbat82) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-conflict-309/#post-13800682) * Hi [@ecos1526](https://wordpress.org/support/users/ecos1526/) * You should open your own issue so the conversation doesn’t get lost. * [https://wordpress.org/support/plugin/ml-slider#new-post](https://wordpress.org/support/plugin/ml-slider#new-post) * Your issue is likely either from server caching, or otherwise you will need to check the browser console when trying to save a slide. If the slide isn’t saving, the error is on the admin side. * Please reply in a new issue. Thanks * [Kevin Batdorf](https://wordpress.org/support/users/kbat82/) * (@kbat82) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-conflict-309/#post-13800720) * Hi [@jfrancais](https://wordpress.org/support/users/jfrancais/) * Should have a solution later on today. * [Kevin Batdorf](https://wordpress.org/support/users/kbat82/) * (@kbat82) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-conflict-309/#post-13803723) * Hi [@jfrancais](https://wordpress.org/support/users/jfrancais/), * I can’t seem to reproduce it. It loads just fine for me. Is it possible for you to enable everything and let me look at it in a broken state? Maybe create a new popup that only loads on a specific page and put a new slider with JS enabled on that page? You can leave JS off on your existing slider. * Here’s how it loads for me: [https://prnt.sc/w4skdo](https://prnt.sc/w4skdo) * Thread Starter [jfrancais](https://wordpress.org/support/users/jfrancais/) * (@jfrancais) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-conflict-309/#post-13805017) * When Print JS is turned off for the slider: [https://prnt.sc/w4xd86](https://prnt.sc/w4xd86) [https://prnt.sc/w4xdjv](https://prnt.sc/w4xdjv) * When Print JS is turned on for the slide, the page doesnt scroll and the popup never appears [https://prnt.sc/w4xejg](https://prnt.sc/w4xejg) * I tried creating a debug page that was a duplicate but when I created a second slide I couldnt get it to appear anywhere * I also tried to export the slides so I coudl import on a new site and the export doesnt seem to bring any of the individial slides along. There also shows 2 other sliders in the export that don’t exist at all so something seems quite messed up. * [Kevin Batdorf](https://wordpress.org/support/users/kbat82/) * (@kbat82) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-conflict-309/#post-13807218) * Based on your last two statements it sounds like there is another issue going on that’s breaking part of your site at the server level. * Can you check the server logs for error messages? You may need to enable WP debugging to see useful error messages (let me know if you need help with that). * If you can, you should try disabling other plugins until you are able to create new slides, and import/export. Those features should work and if not, something it interacting with them. * My initial guess is you have something filtering the WP loop improperly, which would cause slides not to show. * Thread Starter [jfrancais](https://wordpress.org/support/users/jfrancais/) * (@jfrancais) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-conflict-309/#post-13808807) * Nothing is wrong at a server level. I have taken a complete copy of the site and replicated it elsewhere and the problem follows. I have also disabled all plugins but the two I mentioned and the problem remained. It is also possible that is is a combination of the theme (Vantage PremiumVersion: 2.4.2) with these two plugins. * Now that I have a replication of the website in a staging area, I could grant you access to it if that would be helpful. I would just need an email address to set it up with. * [Kevin Batdorf](https://wordpress.org/support/users/kbat82/) * (@kbat82) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-conflict-309/#post-13817302) * Hi, * Have you disabled the Vantage theme on the staging area? Can you disable everything and see if it works? We have hundreds of thousands of users using the plugin and I test it almost daily so its not likely to have such a core feature (export/ import) broken. * It’s just a matter of identifying the conflict, whether it’s a plugin, theme, hosting, browser, or something new. * With a default WP theme and MetaSlider active only, does everything work? * If then only activating the popup plugin, does anything break? * Can you check the export feature as well during those scenarios? * The Vantage team are helpful as well, and I can try to reach out to them too in case we discover it’s specific to that theme. * Thread Starter [jfrancais](https://wordpress.org/support/users/jfrancais/) * (@jfrancais) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-conflict-309/#post-13822934) * OK, I switched theme to Twenty-Twenty One, disabled all plugins but the two mentioned and the problem still exists. * I created a new slider with two basic slides (image only) and the problem still exists. * [Kevin Batdorf](https://wordpress.org/support/users/kbat82/) * (@kbat82) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-conflict-309/#post-13822998) * Hi, * When switching to 2021, did the export/import work? regardless of what plugins are active? * [spsteven](https://wordpress.org/support/users/spsteven/) * (@spsteven) * [5 years, 2 months ago](https://wordpress.org/support/topic/plugin-conflict-309/#post-14158539) * So glad I found this thread! I’m having the exact same problem. Unchecking Print JS in the slider advanced settings as suggested by the OP stops metaslider from working. * Update: If I choose R.Slides, it works normally. The others don’t. - This reply was modified 5 years, 2 months ago by [spsteven](https://wordpress.org/support/users/spsteven/). - This reply was modified 5 years, 2 months ago by [spsteven](https://wordpress.org/support/users/spsteven/). * [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/) * (@mohammedeisa) * [5 years, 2 months ago](https://wordpress.org/support/topic/plugin-conflict-309/#post-14164250) * [@spsteven](https://wordpress.org/support/users/spsteven/) please open a new ticket for your issue as per the forum guidelines: [https://wordpress.org/support/guidelines/](https://wordpress.org/support/guidelines/) Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Plugin Conflict’ is closed to new replies. * ![](https://ps.w.org/ml-slider/assets/icon.svg?rev=3523572) * [Slider, Gallery, and Carousel by MetaSlider - Image Slider, Video Slider](https://wordpress.org/plugins/ml-slider/) * [Frequently Asked Questions](https://wordpress.org/plugins/ml-slider/#faq) * [Support Threads](https://wordpress.org/support/plugin/ml-slider/) * [Active Topics](https://wordpress.org/support/plugin/ml-slider/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ml-slider/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ml-slider/reviews/) * 15 replies * 5 participants * Last reply from: [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/) * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/plugin-conflict-309/#post-14164250) * Status: resolved