Title: Plugin conflict
Last modified: July 13, 2020

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# Plugin conflict

 *  [sottise](https://wordpress.org/support/users/sottise/)
 * (@sottise)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-conflict-288/)
 * Hello !
 * I’ve installed the plugin but had a fatal error when displaying the customiser.
   
   So I deactivated the plugin “Advanced Local Pickup for WooCommerce” (that is 
   actually creating email content as well for pick up stores), and the customisation
   now works. Problem is that I’d like to keep both plugins, I need and like both
   of them 🙂 Is there something I can do myself to fix this? Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [hannah](https://wordpress.org/support/users/hannahritner/)
 * (@hannahritner)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-conflict-288/#post-13121355)
 * Hey [@sottise](https://wordpress.org/support/users/sottise/)
    Hope you’re doing
   well! What is the fatal error you were getting? And where was it showing? Thanks!
 * Hannah
 *  Thread Starter [sottise](https://wordpress.org/support/users/sottise/)
 * (@sottise)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-conflict-288/#post-13121664)
 * Hey [@hannahritner](https://wordpress.org/support/users/hannahritner/),
 * Well, there is no specific message. It shows only the header, without taking 
   the design into account, with an error underneath saying (in french): “Une erreur
   critique est survenue sur votre site.” -> “a critical error occurred on your 
   website”.
    And basically there is nothing i can configure (nothing happen if 
   I select something in the customizer on the left side)
 * I’ve been able to configure everything by deactivating the plugin “Advanced Local
   Pickup for WooCommerce” though.
    I activated it again when my emails designs 
   and configurations were done, and it seems to work when I make an order. Although
   I have the error message again if I open the Kadence emails customizer.
 *  Plugin Contributor [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/)
 * (@britner)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-conflict-288/#post-13128441)
 * Hey,
 * In the customizer, if you select a real order to preview with does that fix the
   error. A lot of plugins don’t work with the mockup order. You can set this in
   the email type and text.
 * Ben

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin conflict’ is closed to new replies.

 * ![](https://ps.w.org/kadence-woocommerce-email-designer/assets/icon-256x256.png?
   rev=3115863)
 * [Kadence WooCommerce Email Designer](https://wordpress.org/plugins/kadence-woocommerce-email-designer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/kadence-woocommerce-email-designer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/kadence-woocommerce-email-designer/)
 * [Active Topics](https://wordpress.org/support/plugin/kadence-woocommerce-email-designer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/kadence-woocommerce-email-designer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/kadence-woocommerce-email-designer/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-conflict-288/#post-13128441)
 * Status: not resolved