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  • Plugin Support gabyimagely


    Apologies @shanekryme

    It seems that you are using another gallery display at the moment or maybe a lightbox that it’s included with your theme.

    Let’s first validate that it’s an existing conflict:
    – Temporarily deactivate all your plugins except NextGen Gallery.
    – Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.
    – If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

    Please, keep us posted. We are happy to help!

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