Title: Plugin compatibility
Last modified: January 12, 2020

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# Plugin compatibility

 *  [rikitikitavi](https://wordpress.org/support/users/rikitikitavi/)
 * (@rikitikitavi)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/plugin-compatibility-46/)
 * Hi, my site is built on the site Builder “Elementor”. It supports short codes.
   But as soon as I set up Books & Papers, the site was empty, the pages turned 
   white.I was forced to deactivate your plugin. I wouldn’t want to give up your
   unique plugin. Can you make the plugin compatible with “Elementоr”?
    -  This topic was modified 6 years, 4 months ago by [rikitikitavi](https://wordpress.org/support/users/rikitikitavi/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-compatibility-46%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [engraver](https://wordpress.org/support/users/engraver/)
 * (@engraver)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/plugin-compatibility-46/#post-12317386)
 * Thank you for your feedback. Would you like to specify what version of Elementor
   and what Elementor plugins do you use?
 *  Thread Starter [rikitikitavi](https://wordpress.org/support/users/rikitikitavi/)
 * (@rikitikitavi)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/plugin-compatibility-46/#post-12317548)
 * The site has the following plugins:
    “Elementor” Version 2.8.3, “Granular Control
   Elementor” Version 1.0.5
    -  This reply was modified 6 years, 4 months ago by [rikitikitavi](https://wordpress.org/support/users/rikitikitavi/).
 *  Plugin Author [engraver](https://wordpress.org/support/users/engraver/)
 * (@engraver)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/plugin-compatibility-46/#post-12322650)
 * It seems like these plugins have no conflicts with our one. Would you like to
   provide more information about your configuration? If you don’t want to share
   them here, you can find our contacts [here](https://ritm.knu.ua/our-team/) (Oleksandr
   and Vitalii, Russian as a mailing language is okay).
 *  [ggrevell](https://wordpress.org/support/users/ggrevell/)
 * (@ggrevell)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/plugin-compatibility-46/#post-12969040)
 * Dear Engraver,
 * I use a self-hosted wordpress and just installed your plugin. It works great,
   but it appears to have a conflict — when I open media library, nothing loads.
   After I deactivate Books & Papers, the media library works instantly again.
 * I have WordPress 5.4.2. Any other information helpful?
 *  Plugin Author [engraver](https://wordpress.org/support/users/engraver/)
 * (@engraver)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/plugin-compatibility-46/#post-12969250)
 * Dear [@ggrevell](https://wordpress.org/support/users/ggrevell/) ,
 * thank you for your feedback! I cannot reproduce this issue. Would you like to
   provide step-by-step details? Do you open media library from Dashboard or by 
   button in the post editor? Also, if you would provide details from browser console
   during loading Media Library, it would be also very helpful. You can find our
   contacts in the previous reply for any data which is not appropriate for the 
   forum.
 *  [ggrevell](https://wordpress.org/support/users/ggrevell/)
 * (@ggrevell)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/plugin-compatibility-46/#post-12979906)
 * Sure, thanks for your reply. If I enable the plug-in and then go to media library
   from either dashboard OR in the post editor, it won’t load. The ‘loading circle’
   just keeps spinning. When I disable the plug-in, it’s fine.
 * In the console, I see ‘502 bad gateway’, and I wonder if it is related to WP-
   Security plug-in that changes my wp-login page to a different URL?
 * The console output shows the same error coming up over time, referencing my site’s/
   wp-login/admin-ajax.php:
 * > POST [https://website.com/wp-admin/admin-ajax.php?_fs_blog_admin=true](https://website.com/wp-admin/admin-ajax.php?_fs_blog_admin=true)
   > 502 (Bad Gateway)
 * website.com is my website
 * Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Plugin compatibility’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/books-papers.svg)
 * [Books & Papers](https://wordpress.org/plugins/books-papers/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/books-papers/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/books-papers/)
 * [Active Topics](https://wordpress.org/support/plugin/books-papers/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/books-papers/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/books-papers/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [ggrevell](https://wordpress.org/support/users/ggrevell/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/plugin-compatibility-46/#post-12979906)
 * Status: not resolved