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[resolved] Registration Code Does not seem to be Saving (3 posts)

  1. EA Media
    Posted 4 years ago #

    I just purchased the sort order add-on and entered the reg code, which it accepted. Nothing seemed to change, and when I go back to the 'enter activation code' screen, it shows inactive again. I have entered the code several times and tried clicking "save changes" and tried not clicking save changes, but it does not seem to be keeping the code. Thanks for your assistance.


  2. Codepress
    Plugin Author

    Posted 4 years ago #

    Hi Jon, Sorry to hear you are having problem with the activation. I have send you an email so we can solve this as soon as possible.


  3. EA Media
    Posted 4 years ago #

    Thanks, we were able to resolve the problem. It was a conflict with the Security plug-ins we are running. We disabled the security plug-ins and were able to permanently activate the sort order add-on, then reactivated the security plug-ins and all is good!

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