Support » Plugin: Live Chat from ClickDesk - Live Chat - Help Desk Plugin for Websites » [Plugin: ClickDesk Live Support – Live Chat Plugin for Websites] Wow this is convoluted!!

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  • Plugin Author Sam Ambati

    (@jagan2desk)

    Hello ApplePeel,

    Thanks for trying the plugin.
    After signingup you need to activate your email and this is a onetime process to authenticate you as the user and allow you to login.
    The rest of the emails we send do not require your response.

    We send emails during the steps of your configuration to assist you better and help you complete the setup process quickly.
    As you are using the plugin, you do not need to “Copy & Paste” any code. Just click on the ‘install plugin’ link during the configuration in our Dashboard. This blog post shall help –
    http://blog.2desk.com/clickdesk/setup-clickdesk-live-chat-wordpress-plugin/

    We are a startup and gained the trust of few thousands of businesses using it. Feel free to chat with us on our website http://clickdesk.com or you can directly email me (jagan [at] 2desk.com)if you have any questions.

    I shall investigate this further and see why you received 5 activation mails which is not supposed to happen in the first place.

    Regards,
    Jagan

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