Does Not Work! After hours of numerous attempts with ClickDesk Support my Site/Chat Operator disappeared. The problem before that was the Site/Chat Operator would constantly appear offline when I was online. DO NOT PURCHASE! This software has to “Piggy-Back” Google Talk and other IM’s which make it unstable and more importantly to your customers; unreliable.
They said they will be updating their software in the near future which may run independently. They guarantee an up-time 99.95%. In my case it’s the opposite: .05% up-time. I purchased this plug-in over 2 months ago and was told to install additional software: Trillion; told to install Google Talk; turn Google Voice on, turn it off. I get a different solution each time from different agents. I guess they all don’t read from the same script which may pose yet another problem.
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