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Support » Plugins and Hacks » Live Chat from ClickDesk - Live Chat - Help Desk Plugin for Websites » [Resolved] [Plugin: ClickDesk Live Support – Live Chat – Help Desk Plugin for Websites] Chat-bubble doesn'

[Resolved] [Plugin: ClickDesk Live Support – Live Chat – Help Desk Plugin for Websites] Chat-bubble doesn'

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  • Plugin Author Sam Ambati

    @jagan2desk

    Hi,

    I apologize for the delayed response.
    I guess there could be a conflict with your theme css that’s causing issue on Firefox.

    As you are using the live chat plugin, you need not copy/paste any code. Clicking on ‘install plugin’ link in our dashboard with insert the code automatically.

    But if you are looking to get ClickDesk work on particular pages/posts (contact, about us) etc., then you need to disable the plugin, clear the browser cookies & cache and login at my.clickdesk.com
    You can find your live chat code.
    Paste the code in the HTML tab of your page/post editor and publish. That would make ClickDesk live chat window appear only on those page 🙂

    Please write to our support if you have any more questions.

    Happy to help!
    Jagan

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