Support » Plugin: Live Chat from ClickDesk - Live Chat - Help Desk Plugin for Websites » [Plugin: ClickDesk Live Support – Live Chat – Help Desk Plugin for Websites] BUG: redirecting to loc

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  • I’ve checked the source and i got this:

    function installWidget(widgetId){
    var wp_url = ‘http://localhost:8888/wp-admin/admin.php?page=livily_dashboard&cdwidgetid=’+widgetId;

    if (top != self) { top.location.replace(wp_url);}

    return false;
    }

    Really?? How can it be possible that this thing got my localhost installation url?? Bad bad bug!

    Plugin Author Sam Ambati

    (@jagan2desk)

    Hi,

    I apologize for the delay in my response.
    Clearing your browser cookies would solve this.

    To make sure that the plugin gets configured correctly even on sub-folder and sub-domain WordPress installations without any errors, it was coded to bring the full URL from the browser and append the ClickDesk widget id to it in the browser bar.

    The value is locally taken from your browser cookie. So, clearing the cookies would fix it. I will take this forward to our engineers to see if this can be approached in a better way. Thanks for bringing this to our notice.

    Please write to support @ clickdesk.com if you have any more questions.

    Thanks,
    Jagan

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  • The topic ‘[Plugin: ClickDesk Live Support – Live Chat – Help Desk Plugin for Websites] BUG: redirecting to loc’ is closed to new replies.