Cimy Header Image Rotator
[resolved] FTP: access denied (5 posts)

  1. efetch
    Posted 3 years ago #

    I activated "cimy header image rotator".

    I can not put any pictures via FTP into the folder "/wp-content/Cimy_Header_Images/0" on the server ("access denied") nor delete or rename the folders.
    Setting the rights with 2 different FTP clients did not change anything.

    Any suggestions?



  2. Marco Cimmino
    Plugin Author

    Posted 3 years ago #

    You must give web-server permissions to the folders. Or contact the web-server administrator that might knows what to do.

  3. efetch
    Posted 3 years ago #

    Hi Marco,

    same funny thing with two different WP systems (same ISP (all-inkl.com)):

    Uploading pictures from the admin menu works!
    Uploading with ftp client does not.

    Changing permissions with ftp client(s) - no way.

    This is not a very important thing, because i do not change header images every day.
    I will contact the ISP and ket you know, if we solved the problem.

    Thank's a lot

  4. Marco Cimmino
    Plugin Author

    Posted 3 years ago #

    Actually I re-read the problem and I might know why it happens:
    plug-in created the subdirectory with webserver's permissions and the FTP user is not able to rename/write anything in it because has no permissions.
    I still suggest to write to the webserver admin for a solution.

  5. efetch
    Posted 3 years ago #

    Inbetween I found a solution at the admin-menu of my provider ( http://all-inkl.com ) to give the rights back to the user.

    Now I'm able to upload pictures via FTP.

    Thank you for the support
    best regards

Topic Closed

This topic has been closed to new replies.

About this Plugin

  • Cimy Header Image Rotator
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic