Plugin Causing Site To Bug Out

  • tgross9859

    (@tgross9859)


    3 years ago

    When The Official Facebook Chat Plugin is enabled and you slightly resize the width of the page, it causes a weird border to display on-screen and disables the nav bar from working (see border on left and bottom side here – https://imgur.com/LgPU0yR).

    Here are the errors I’m seeing in the console:

    DevTools failed to load SourceMap: Could not load content for chrome-extension://liecbddmkiiihnedobmlmillhodjkdmb/js/intercom-link-expand-loader.js.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME

    DevTools failed to load SourceMap: Could not load content for chrome-extension://liecbddmkiiihnedobmlmillhodjkdmb/js/content.js.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME
    htVcJLaGsWm.js?_nc_x=O2guDIC3b5y:53 ErrorUtils caught an error:

    Service workers can only progress forward.

    Subsequent non-fatal errors won’t be logged; see https://fburl.com/debugjs.

    • This topic was modified 3 years ago by tgross9859.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Facebook

    (@facebook)

    3 years ago

    Hi @tgross9859,

    Those seem like errors with Chrome extensions – but we’ll be happy to take a look if you can share the URL to your site?

    Thanks,

    Facebook Team

    Thread Starter tgross9859

    (@tgross9859)

    3 years ago

    I just reenabled the plugin – https://dashmedicalspa.com

    If you decrease the page width you’ll see the FB Messenger icon move into the top left and the page issues occur (random border + broken nav bar). Thanks!

    Plugin Author Facebook

    (@facebook)

    3 years ago

    Hi @tgross9859,

    This is odd. I can see that the code is installed, but it seems like some of the style rules are being over-ridden, and I’m not sure why. Can I confirm that you installed the Chat plugin via adding the WordPress plugin to your WordPress instance?

    Thanks,

    Facebook Team

    Thread Starter tgross9859

    (@tgross9859)

    3 years ago

    Yes, confirmed it’s running via the plugin. I also tried manually adding the code after the <body> tag and ran into the same issue.

    Thread Starter tgross9859

    (@tgross9859)

    3 years ago

    Hi @facebook were you able to dig in here and identify the issue? Thanks

    Plugin Author Facebook

    (@facebook)

    3 years ago

    Hi @tgross9859,

    Can you remove the code you manually added for the plugin. This isn’t necessary for the WordPress plugin, as the plugin will add it automatically.

    Thanks,

    Facebook Team

    Thread Starter tgross9859

    (@tgross9859)

    3 years ago

    @facebook there isn’t any manually added code on the page. When we saw the plugin was causing a conflict, at that point I had disabled the plugin and tried adding the code manually, but we were still experiencing the same issues. So I then removed the manual code and now it’s solely being shown through the plugin.

Viewing 7 replies - 1 through 7 (of 7 total)
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