Title: Plugin causing nav problems on mobile
Last modified: March 17, 2024

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# Plugin causing nav problems on mobile

 *  Resolved [demonboy](https://wordpress.org/support/users/demonboy/)
 * (@demonboy)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-causing-nav-problems-on-mobile/)
 * Hi. Great plugin but I’ve noticed some annoyances when accessing WP back end 
   on a phone. Basically, any section of the plugin, from the notifications to the
   dashboard, are rendering access to any menu item impossible. For example, I saw
   a message notification in my top menu. I clicked on it and it appears to show
   a new layer with the message. After deleting the message the layer appears blank
   with a whole bunch of linked numbers at the bottom. I can see the dashboard underneath
   this layer but I can’t close it, and I can’t click any other link.
 * The same is true of the ‘do you like this plugin’ message at the top of the dashboard.
   I click ‘yes’ and then I can’t access any other part of my backend.
 * This is only happening with your plugin.
 * I’m running the latest version of WP and Android.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [J Burns](https://wordpress.org/support/users/subiewrx/)
 * (@subiewrx)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-causing-nav-problems-on-mobile/#post-17510027)
 * Hi [@demonboy](https://wordpress.org/support/users/demonboy/),
   Could you please
   share the Android OS version and phone model? This will help with troubleshooting.
 * Thanks!
 *  Plugin Support [Steve M](https://wordpress.org/support/users/wpsmort/)
 * (@wpsmort)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-causing-nav-problems-on-mobile/#post-17518711)
 * Hi [@demonboy](https://wordpress.org/support/users/demonboy/),
 * We haven’t heard back from you in a couple of days. I’m going to go ahead and
   close this thread for now. But if you’d like us to assist, please feel welcome
   to continue the conversation.
 * Thanks!
 *  Thread Starter [demonboy](https://wordpress.org/support/users/demonboy/)
 * (@demonboy)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-causing-nav-problems-on-mobile/#post-17519385)
 * Hi, I’m so sorry, I missed the reply notification! Apologies.
 * It’s a Realme, model RMX2000, UI version 2, Android 11.
 * [edit] when my wife returns I can check on her phone, which is more recent.
 *  [J Burns](https://wordpress.org/support/users/subiewrx/)
 * (@subiewrx)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-causing-nav-problems-on-mobile/#post-17533537)
 * Hi [@demonboy](https://wordpress.org/support/users/demonboy/),
 * Thank you for the follow-up.
 * I was able to emulate your mobile device and tested the plugin UI. I did find
   that there were issues with the Notifications screen not closing.
   I have created
   an internal issue for our Development team and included your notes as well.
 * Your inquiry has been tagged so when there’s an update, you’ll be notified.
 * I’m sorry for the inconvenience caused by this.
   Please let me know if you have
   any other questions.
 * Thanks!
 *  Thread Starter [demonboy](https://wordpress.org/support/users/demonboy/)
 * (@demonboy)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-causing-nav-problems-on-mobile/#post-17534016)
 * Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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## Tags

 * [navigating](https://wordpress.org/support/topic-tag/navigating/)

 * 5 replies
 * 3 participants
 * Last reply from: [demonboy](https://wordpress.org/support/users/demonboy/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-causing-nav-problems-on-mobile/#post-17534016)
 * Status: resolved