plugin causing issues with editor

  • Resolved ghood

    (@ghood)


    6 years, 6 months ago

    Hi,
    I just noticed when using the editor to create a post that the entire page scrolls up instead of just the text in the post. In other words, if I want to bold a piece of text, I have to select it, then scroll back up the page to click on the icon to bold the text.

    In addition, the button to “Add Media” does not work. You click it and it does nothing but show blue highlight around it. It doesn’t let me into the library.

    I have updated the plugin recently, but I can’t say for sure when this issue started. However, I did deactivate all plugins and discovered the GA plugin is causing the problem. I don’t know what to do at this point.

    I’m using a Mac computer, Chrome browser, Version 61.0.3163.100

    Thanks for your help.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • WD Support

    (@wdsupport)

    6 years, 6 months ago

    Hi @ghood,

    We are terribly sorry for the inconvenience.

    Could we have a closer look at the described issues? Please contact our support team using this form (select “I have a pre-sales question” and the form will appear).

    Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks. Have a nice day.

Viewing 1 replies (of 1 total)
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