Title: Plugin causing huge slow down Last modified: April 10, 2025 --- # Plugin causing huge slow down * Resolved [mttd](https://wordpress.org/support/users/mttd/) * (@mttd) * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-causing-huge-slow-down/) * I’ve been working on a clients site which has this plugin installed, but not currently in use. I migrated to a new server as part of the work I’m doing and pinpointed this plugin as causing a huge backend slowdown on both servers. Is this a known issue? Could I get some help understanding what could be causing this ~10sec lag please? * Thanks! Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Author [Wesley Rosa](https://wordpress.org/support/users/wesleyjrosa/) * (@wesleyjrosa) * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-causing-huge-slow-down/#post-18410467) * Hello there, * Thanks for reaching out. Did you try to run a conflict test disabling all the other plugins and reverting your theme to a default one like [Storefront](https://themes.woocommerce.com/storefront/)? * You can see details for this process on our guide: [https://woocommerce.com/document/how-to-test-for-conflicts/](https://woocommerce.com/document/how-to-test-for-conflicts/) * If that doesn’t identify the root cause for you, please send us a copy of your site’s System Status so we can take a better look. You can find it by going to“ WooCommerce” > “Status”, clicking “Get system report”, and “Copy for support”. Once you have it, just paste it here in your reply. * We look forward to your update! * [silhouette.nsw](https://wordpress.org/support/users/silhouettensw/) * (@silhouettensw) * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-causing-huge-slow-down/#post-18414253) * 10 seconds would be great, my site was as much as double that – I deactivated Stripe and let PayPal do the work – site sped up instantly. * Plugin Support [LovingBro (woo-hc)](https://wordpress.org/support/users/lovingbro/) * (@lovingbro) * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-causing-huge-slow-down/#post-18414285) * Hi [silhouette.nsw](https://wordpress.org/support/users/silhouettensw/), * Thanks for following up and sharing more context. Slow performance like that can definitely be frustrating, and we’re here to help get to the bottom of it. * To move forward with troubleshooting, could you please share your **System Status Report** with us? You can get this from **WooCommerce > Status > Get system report**, then paste it into [https://quickforget.com](https://quickforget.com) or [https://pastebin.com](https://pastebin.com) and send the link here. * Also, when you get a chance, please check for any recent entries in your **WooCommerce logs** (while the WooCommerce Stripe Payment Gateway plugin is activated) under** WooCommerce > Status > Logs**, particularly for fatal errors or plugin-related issues. You can share any relevant logs the same way using QuickForget or Pastebin. * If possible, setting up a **staging site** where the issue can be tested safely without affecting your live store would also help. Once that’s ready, we can dig deeper into the performance issue together. * Looking forward to your update! * [silhouette.nsw](https://wordpress.org/support/users/silhouettensw/) * (@silhouettensw) * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-causing-huge-slow-down/#post-18414455) * Ahh. To be honest I have since removed the plugin altogether and am letting PayPal process the CC paments. The insane wait-time a page to load was costing money and customers. * [Moses M. (woo-hc)](https://wordpress.org/support/users/mosesmedh/) * (@mosesmedh) * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-causing-huge-slow-down/#post-18414951) * Hi [@silhouettensw](https://wordpress.org/support/users/silhouettensw/), * Thank you for the update. If you’d like to continue troubleshooting at any point, don’t hesitate to reach out—we’re here to help. * In the meantime, we’d really appreciate your feedback, as it helps us improve the plugin. You can share your thoughts here: 🔗 [https://wordpress.org/plugins/woocommerce-gateway-stripe/](https://wordpress.org/plugins/woocommerce-gateway-stripe/) * Thanks again! Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Plugin causing huge slow down’ is closed to new replies. * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277) * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-stripe/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/) * 5 replies * 5 participants * Last reply from: [Moses M. (woo-hc)](https://wordpress.org/support/users/mosesmedh/) * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-causing-huge-slow-down/#post-18414951) * Status: resolved