Title: Plugin Causing Blank White WP-Admin Screen
Last modified: August 21, 2016

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# Plugin Causing Blank White WP-Admin Screen

 *  [tspope](https://wordpress.org/support/users/tspope/)
 * (@tspope)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-causing-blank-white-wp-admin-screen/)
 * I am in desperate need of help for one of my important websites.
 * It’s been a long time (~ 1 year) since I hit the admin panel so I decided to 
   check back in today. As the title says, I am getting redirected to a white screen
   when attempting to access my /wp-admin.php login prompt. It also appeared that
   my logo on the top left of the page was missing.
 * I decided to read up and ultimately renamed my wordpress-seo (an old version,
   0.4.2) in the plugins folder. By doing this, I was able to get the webpage to
   display the logo. The admin panel is still the white screen however.
 * I decided to try and successfully upgrade to WP 3.7.1 which worked. I then attempted
   an upgrade to 3.8.1 but it failed with the error: “Upgrade failed! We were unable
   to proceed due to a failure in a required procedure necessary to complete your
   upgrade.”
 * I believe this is all related to the plugins and I am not sure how to resolve
   the issue.
 * Can somebody point me in the right direction?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Fexin](https://wordpress.org/support/users/fexin/)
 * (@fexin)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-causing-blank-white-wp-admin-screen/#post-4762199)
 * Hi tspope,
 * Try renaming your plugin folder to something like plugin-1 and updating.
 *  Thread Starter [tspope](https://wordpress.org/support/users/tspope/)
 * (@tspope)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-causing-blank-white-wp-admin-screen/#post-4762261)
 * Thanks Fexin. I just renamed the plugins folder tried but was still unable to
   upgrade to 3.8.1 from 3.7.1.
 * I did notice that now with the plugins folder renamed, I get an actual error 
   at wp-admin page instead of a blank screen…
 * It reads “W3 Total Cache Error: some files appear to be missing or out of place.
   Please re-install plugin or remove /public_html/xxxxxxcarservice/wp-content/advanced-
   cache.php.”
 * Is there any wordpress core files I can edit to work around this? Anything you’d
   recommend at this point? I think this may be a pretty difficult fix.
 *  Thread Starter [tspope](https://wordpress.org/support/users/tspope/)
 * (@tspope)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-causing-blank-white-wp-admin-screen/#post-4762262)
 * I have also tried renaming the advanced-cache.php. Same error.
 *  [salsaturation](https://wordpress.org/support/users/salsaturation/)
 * (@salsaturation)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-causing-blank-white-wp-admin-screen/#post-4762419)
 * ddi you deactivate the plugin before you renamed the plugin folder?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin Causing Blank White WP-Admin Screen’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [salsaturation](https://wordpress.org/support/users/salsaturation/)
 * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-causing-blank-white-wp-admin-screen/#post-4762419)
 * Status: not resolved

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