Support » Plugin: Contact Form Email » Plugin causes me the 504 Gateway Time-out nginx error

  • Resolved mooredk



    As the topic says the plugin causes me the 504 gateway time-out nginx error, the website and admin panel is unavailable 90% of time, so i run in and deactivate the plugin again – and no problems then.
    I used google and could se that others have had the problem that their contact form causes this error.

    Is their anything to do about it, can my hosting do something, or ?


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  • Plugin Author codepeople



    We haven;t experienced that issue before, however the timeout errors when sending the email are usually due to a wrong email gateway setup (ex: time-out while connecting to a SMTP server).

    Please check if your hosting service requires some specific configuration to send emails from PHP/WordPress websites. The plugin uses the settings specified into the WordPress website to deliver the emails, if your hosting has some specific requirements like a fixed “from” address or a custom “SMTP” server those settings must be configured into the WordPress website.

    Thank you for using the plugin!

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