Title: Plugin causes 503 errors
Last modified: May 25, 2023

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# Plugin causes 503 errors

 *  Resolved [carla2020](https://wordpress.org/support/users/carla2020/)
 * (@carla2020)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/plugin-causes-503-errors/)
 * Hello, 
   this morning I couldn’t login to my backend – I got a 503 error. After
   deactivating all plugins I was able to log in again. Activated/deactivated all
   plugins and themes individually => the plugin causing the error was yours. Support
   from the hoster resulted in no other approach. Can you please verify this somehow?
   It is important that it will work well by next week at the latest.I read here
   that there was already the same message – but no solution…?Thanks in advance.
   carla
 * All plugins/themes and WP up to date.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-causes-503-errors%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Femi](https://wordpress.org/support/users/femiyb/)
 * (@femiyb)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/plugin-causes-503-errors/#post-16770522)
 * Hello [@carla2020](https://wordpress.org/support/users/carla2020/)
 * To better judge what could be causing this, we are interested in a copy of your
   WooCommerce system report file.
 * The system report can be accessed here:
   WooCommerce > Status > Get system report
   > Copy for support
 * You can share it privately with us here:
   [https://paypal.inpsyde.com/docs/request-support/](https://paypal.inpsyde.com/docs/request-support/)
 * Please include a link to this thread.
 * Regards,
   Femi.
 *  Thread Starter [carla2020](https://wordpress.org/support/users/carla2020/)
 * (@carla2020)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/plugin-causes-503-errors/#post-16771707)
 * hello, thanks for your reaction.
 * I’d like to send a status report and other logs – but how can I share this with
   you privately when the plugin is currently disabled? Once I activate it I have
   no access to my backend! But from there I would have to send everything?
   Or did
   I misunderstand the procedure for private sharing? Is there another way?somewhat
   desperate greetings,carla
 *  Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * (@niklasinpsyde)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/plugin-causes-503-errors/#post-16780425)
 * Hi [@carla2020](https://wordpress.org/support/users/carla2020/)
 * You can create a private ticket as explained in the link above (no account needed),
   or alternatively from here: [https://woocommerce.com/document/woocommerce-paypal-payments/#get-help](https://woocommerce.com/document/woocommerce-paypal-payments/#get-help)
   
   This second option needs an account on WooCommerce.com, though.
 * The system report can be accessed here regardless of PayPal Payments being active
   or not:
   `WooCommerce > Status > Get system report > Copy for support`It is helpful
   for us when PayPal Payments is active before copying the system report as it 
   adds additional information. But if your site is not reachable with the PayPal
   Payments plugin active, then this wouldn’t help much probably.A copy of the system
   report as you can access it now would be a good start.When sending a private 
   message, please include a link to this thread so we can update it accordingly.
   Thank you!
 * Kind regards,
   Niklas
 *  Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * (@niklasinpsyde)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-causes-503-errors/#post-16848568)
 * We have not heard back from you in a while, so I’m marking this thread as resolved.
   We’ll be here to assist when you are ready to continue looking into this with
   us.
   If you have any further questions, please feel free to reopen this thread
   or [start a new one](https://wordpress.org/support/plugin/woocommerce-paypal-payments/#new-topic-0).
 * Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin causes 503 errors’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev=
   3234615)
 * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-payments/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-causes-503-errors/#post-16848568)
 * Status: resolved