Title: Plugin Cannot Find List
Last modified: August 21, 2016

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# Plugin Cannot Find List

 *  [andrew.fenner](https://wordpress.org/support/users/andrewfenner/)
 * (@andrewfenner)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-cannot-find-list/)
 * I have a wordchimp account with a running campaign and mailing list. I downloaded
   the WordPress plugin to create a form and connected to my account. However, it
   says that I have no lists to add any subscribers to (which I do actually have).
 * Any suggestions?
 * [http://wordpress.org/plugins/mailchimp/](http://wordpress.org/plugins/mailchimp/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [mc_tak](https://wordpress.org/support/users/mc_tak/)
 * (@mc_tak)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-cannot-find-list/#post-4283408)
 * Hey Andrew,
 * Thanks for writing in to the forum. Would you be able to send me a link to your
   list’s signup form, at mailchimptk[at]gmail.com? This will allow me to pull up
   the MailChimp account on my end, take a look at the setup of the account, then
   try and replicate what you’re seeing on my end with a parallel testing account.
 * Also, could you let me know the name of your host? Thank you!
 * -tk
 *  [byzz](https://wordpress.org/support/users/byzz/)
 * (@byzz)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/plugin-cannot-find-list/#post-4283498)
 * Hi,
    wondering if you could help me too, as I face the same issue. I have 2 lists
   in my MailChimp account but the plugin is not recognizing them…
 *  [mc_dominic](https://wordpress.org/support/users/mc_dominic/)
 * (@mc_dominic)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/plugin-cannot-find-list/#post-4283499)
 * Hi Byzz,
 * Thanks for hopping in the forum. To help us troubleshoot the issue you’re seeing,
   can you try a few things for us? First, can you try disconnecting the plugin 
   from your MailChimp account, then reconnecting it?
 * If the issue persists, I suggest checking on some details with your host which
   could be disrupting normal operation of the plugin.
 * First, try to make certain outgoing connections are being allowed. If outgoing
   connections are blocked from the WordPress installation, the plugin would be 
   unable to retrieve the lists from the account.
 * Next, see if you can double check your host has enabled the “fsockopen” php function.
   This can sometimes be disabled, and is the function used by the plugin to connect
   to MailChimp.
 * If you can double check these things for us and changing those settings doesn’t
   help (or they don’t apply), if you can get back to us with details of your installation
   that’d be great. Details like WP version, MailChimp plugin version number, and
   potentially the name of your hosting provider as well. If you’d like to send 
   more details as well which you wouldn’t want to publish publicly here on the 
   forum, you can send an email with your details to wordpress [at] mailchimp [dot]
   com. In that case, though, we’d still appreciate if you could reply here notifying
   us you’ve done so.
 * We look forward to hearing from you.
 * -mcd

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin Cannot Find List’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp/assets/icon.svg?rev=3156997)
 * [Mailchimp List Subscribe Form](https://wordpress.org/plugins/mailchimp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp/reviews/)

 * 3 replies
 * 4 participants
 * Last reply from: [mc_dominic](https://wordpress.org/support/users/mc_dominic/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/plugin-cannot-find-list/#post-4283499)
 * Status: not resolved