Support » Plugin: Trackable Social Share Icons » plugin cannot be moved to uploads folder

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  • Plugin Author EcreativeIM


    Hi oddmonster,
    You’re trying to run the automatic install correct? Have you had any problems with any other plugins? Also does the “wp-content/uploads” folder exist and is it writable?

    I just can’t think of anything off the top of my head that would try to move files into a dated folder (the custom icons tries to create a folder in the uploads/ folder, but under its own uniquely named folder — also this isn’t part of the install process and won’t attempt to copy the files if the uploads folder is not writable).

    Otherwise you should be able to do a manual install without any problems while I look into this more. Likewise if anyone else is having this issue please let me know as it will help debug this issue faster.


    I am running the automatic installation and the uploads folder does exist and has write permissions enabled. I’ll try the manual install and get back to you.

    Thanks for getting back to me. I’m really excited about making this plugin work.

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