Plugin cannot be added to Side menu

  • Gone South

    (@gone-south)


    7 years, 10 months ago

    Hello,

    I’ve installed a new plugin that was supposed to appear automatically in the sidebar. It did not. In the WP Admin UI Customize sidebar sub-menu, it appears on the right. Any of the new plugin’s submenu items can be dragged to the sidebar, but the main plugin menu heading cannot.

    When I de-activate WP Admin UI Customize, the new plugin appears correctly in the sidebar.

    Why can’t I drag the entire new plugin to the sidebar menu?

    Thanks!

    https://wordpress.org/plugins/wp-admin-ui-customize/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author gqevu6bsiz

    (@gqevu6bsiz)

    7 years, 10 months ago

    Hi Gone South,

    Thank you for your feedback.

    Why can’t I drag the entire new plugin to the sidebar menu?

    I think your problem is maybe,

    • Javascript error(Other plugins or your using theme)
    • Web browser(Google Chrome, Firefox, Safari…etc)

    Could you please try to belows?

    • Change web browser
    • Temporary deactive the other plugins
    • Change the default theme
    • Check the console log of Developer tools(Google Chrome, Firefox…etc)

    Thanks,
    gqevu6bsiz

    Thread Starter Gone South

    (@gone-south)

    7 years, 6 months ago

    Hi,

    Sorry… let this one slide for a while.

    I changed the web browser from Chrome to Safari, but the problem persists. Deactivated all other plugins, but still the problem persists. I can’t change the theme, but it’s a Genesis child theme, so should be rock solid. Not technical enough to check the console log.

    Any other ideas? Thanks.

    Eric

    Plugin Author gqevu6bsiz

    (@gqevu6bsiz)

    7 years, 6 months ago

    Hi,

    Sorry I had understand to your problem is maybe wrong.

    Could you please settings the sidebar customize after reset the sidebar customize?

    Thanks,
    gqevu6bsiz

Viewing 3 replies - 1 through 3 (of 3 total)
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