Avoid. Terrible product, terrible support. (4 posts)

  1. oqm4
    Posted 3 years ago #

    Avoid this plugin. It's expensive and, even after proper configuration, it does nothing.

    Additionally, BuddyStream's"support" is non-existent. I've opened multiple support tickets (http://support.buddystream.net/) and emailed the developer directly (http://buddystream.net/contact/) but have received no response.

    After all this, I'm convinced BuddyStream is little more than a cynical scam to collect money.

    Caveat emptor indeed.


  2. chlitto
    Posted 3 years ago #

    do you have an alternative ;] ?

  3. Studio Hyperset
    Posted 3 years ago #

    That's not really the point, chlitto.

    Blame-shift to the consumer if you like, but paid WordPress plugins carry special customer service burdens, and the end-user has a right to expect better-than-average performance. This goes doubly for a plugin like BuddyStream that costs more than $50.

    When a developer like Blackphantom sells a defective plugin, and makes no reasonable attempts to fix it, offer support, or provide refunds, it's engaging in deception and petty theft.

    The consumer bears some responsibility for his/her purchase. Hence my "Caveat emptor" comment. However, they have a right to expect retailers who sell defective products -- either knowingly or unknowingly -- to make amends.

  4. fpats
    Posted 3 years ago #

    I'm glad i read this, was just about to sign up.
    I'll give it a miss now.

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