Support » Plugin: WordPress Media Library Folders » Plugin broken after DB reset

  • Resolved persu

    (@persu)


    Hi, thanks for the plugin it’s been so useful to do mass uploads via FTP then organize it all through the plugin in the dashboard. I’ve had a few issues recently though, so a while ago I uninstalled the plugin because I thought I was done with my project and didn’t need to add anything else. Obviously I was wrong and so I went to download the plugin again only for it not to load at all, and just hang for a while after clicking the plugin then just showing a blank page but with the dashboard to the left. I did do something in between removing it and reinstalling the plugin though, I downloaded WP-Optimize plugin and removed a bunch of database entries. In hindsight some must have been belonged to Media Library Folders but I assume doing this would be the same as using the reset plugin that comes with MLF. So far what I’ve tried to do is deactivate MLF and activate the reset plugin and follow the reset procedure correctly, as well as regenerate thumbnails and check for new folders. Still just showing a blank plugin screen, would be great to use it again! Thanks.

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  • Plugin Author AlanP57

    (@alanp57)

    Persu,

    If you can email me directly at alan@maxfoundry.com, we can see what can be done to fix your Media Library Folders on your site.

    Plugin Author AlanP57

    (@alanp57)

    You should deactivate the Media Library Folders plugin, activate the Media Library Folders Reset plugin and run the Database Reset option which will remove its data from the database and then reactivate Media Library Folders so it can do a fresh scan of your site replace any of the settings that may be missing.

    I must have missed the Reset Database option and was just using Media Library folders reset before. It worked perfectly! Thanks Alan

Viewing 3 replies - 1 through 3 (of 3 total)
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