Title: Plugin Broken
Last modified: August 21, 2016

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# Plugin Broken

 *  Resolved [Mike](https://wordpress.org/support/users/manndtp/)
 * (@manndtp)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/plugin-broken-35/)
 * Shows nothing in buddypress under messages.
 * [http://wordpress.org/plugins/mass-messaging-in-buddypress/](http://wordpress.org/plugins/mass-messaging-in-buddypress/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Sharon](https://wordpress.org/support/users/shpemu/)
 * (@shpemu)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/plugin-broken-35/#post-4420227)
 * Same here.
 *  [SubstreamAI](https://wordpress.org/support/users/substreamai/)
 * (@substreamai)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/plugin-broken-35/#post-4420232)
 * Navigate to your BuddyPress profile, click on messages, there you will see an
   additional link for “Mass Messaging.”
 * The problem is that clicking on it produces:
    “404 Error! The page You requested
   was not found. Perhaps searching can help. “
 * The cPanel Error Log does not show anything. I’m on a shared account so I can’t
   see the full apache log.
 * WordPress 3.8.1
    BuddyPress 1.9.2
 *  [SubstreamAI](https://wordpress.org/support/users/substreamai/)
 * (@substreamai)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/plugin-broken-35/#post-4420233)
 * I have discovered that you can get past the 404 page if you use the WP back-end
   Toolbar instead of your BuddyPress profile: On the toolbar, My Account > Messages
   > Mass Messaging
 * Comparing the URL from there to the URL from the BuddyPress Profile (Profile 
   > Messages > Mass Messaging) you can see there is a change in the URL. In my 
   case it goes “through” another page on my site:
 * From WP Backend:
    [http://<mydomain.com>/about-us/members/<myusername>/messages/mass-messaging/](http://<mydomain.com>/about-us/members/<myusername>/messages/mass-messaging/)
 * From BuddyPress Profile
    [http://<mydomain.com>/members/<myusername>/messages/mass-messaging/](http://<mydomain.com>/members/<myusername>/messages/mass-messaging/)
 * I hope this helps until the developer can address this problem in a new release.
 *  [SubstreamAI](https://wordpress.org/support/users/substreamai/)
 * (@substreamai)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/plugin-broken-35/#post-4420234)
 * The problem I had was caused by my Members page having the “About-Us” page as
   its parent. When I moved the page to the top level (no parent) I stopped getting
   a 404, even from the BuddyPress profile.
 * I believe this qualifies as a bug (with a workaround). I will report this finding
   to the author via the comments section on his website (he says that’s the fastest
   way to get support)
 *  Plugin Author [ElbowRobo](https://wordpress.org/support/users/elbowrobo/)
 * (@elbowrobo)
 * [12 years ago](https://wordpress.org/support/topic/plugin-broken-35/#post-4420244)
 * Does the latest update fix this?
 * – Eliott

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin Broken’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/mass-messaging-in-buddypress.svg)
 * [Mass Messaging in BuddyPress](https://wordpress.org/plugins/mass-messaging-in-buddypress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mass-messaging-in-buddypress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mass-messaging-in-buddypress/)
 * [Active Topics](https://wordpress.org/support/plugin/mass-messaging-in-buddypress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mass-messaging-in-buddypress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mass-messaging-in-buddypress/reviews/)

 * 5 replies
 * 4 participants
 * Last reply from: [ElbowRobo](https://wordpress.org/support/users/elbowrobo/)
 * Last activity: [12 years ago](https://wordpress.org/support/topic/plugin-broken-35/#post-4420244)
 * Status: resolved