Support » Plugin: Anti-Malware Security and Brute-Force Firewall » Plugin broke my site – weird error message

  • Resolved teknikgalen

    (@teknikgalen)


    I was trying to delete a plugin when this plugin threw me out and I was met with:

    145079083: FW_FALSE blog_admin
    You have been redirected here from http://www.teknikgalen.se which is protected by GOTMLS Anti-Malware

    I managed to remove the plugin via FTP but I cant activate it again. When I try to I get thrown out and met by the same message.. Has anyone experienced this?

    Update: The number (145079083) keeps changing..

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Eli

    (@scheeeli)

    I am very sorry that you are having this issue. This bug was caused by a firewall update that I released about 25 minutes ago. I have just now released a fixed definition update but you will have to reactivate the plugin to download the latest definition updates and that will cause the issue to trigger again. Can you please try deleting all the GOTMLS definitions in your DB before you reactivate.

    In PhpMyAdmin you can run a query like this to purge the old updates:
    DELETE FROM wp_options WHERE option_name LIKE ‘gotmls_definitions_%’

    jwestco

    (@jwestco)

    I have just had the same issue, received this error –
    145062694: FW_FALSE blog_admin
    Site was completely locked out. I’ve removed GOTMLS via FTP and now have access to site again. Let us know when safe to reinstall, thanks!

    Plugin Author Eli

    (@scheeeli)

    As I said, you can delete all the GOTMLS definitions in your DB and then you can reactivate the plugin.

    In PhpMyAdmin you can run a query like this to purge the old updates:
    DELETE FROM wp_options WHERE option_name LIKE ‘gotmls_definitions_%’

    Plugin Author Eli

    (@scheeeli)

    You can now download version 4.18.63 to force the updates to reset which will fix this issue.

    jwestco

    (@jwestco)

    Thank you, Eli. I deleted the old updates and it fixed the issue!

    teknikgalen

    (@teknikgalen)

    Tried to install the new version, it didn’t work. I´ll try the purge old updates-thingie tonight:)

    Plugin Author Eli

    (@scheeeli)

    Make sure to use regular single quotes around the last value in the SQL string, not the fancy curly quotes that this forum uses

    DELETE FROM wp_options WHERE option_name LIKE 'gotmls_definitions_%'

    also, if you try the new version you cannot just replace the older version with the new files via FTP. The old version of the plugin must be deleted, and then you can go into your wp-admin and install the new version through your plugins menu. Then, when you activate the new plugin it will purge the old definitions.

    teknikgalen

    (@teknikgalen)

    Purged the old definitions, didnt work. I can´t upload any new posts (maybe unrelated) and I´m met by this icon when I enter the plugin section.The problem persists when I try to install the new version.

    Icon
    https://ibb.co/KK07zf5

    Old updates purged
    https://ibb.co/024VfsF

    Any ideas?

    Plugin Author Eli

    (@scheeeli)

    Your inability to upload new posts does sound unrelated as my plug-in has nothing to do with that functionality. But delete my plug-in and confirm that is unrelated.

    I am not sure what that first image suggests and I don’t understand what you mean by “met by this icon when I enter the plugin section”.

    The query seems successful but reports Zero Records were updated so I’m not sure if that’s because you already ran it before that or you are running it on the wrong table. Are you sure that wp8m_options is the right table?

    Make sure that you have deleted the entire plug-in from your site, and confirm that everything works as expected. Then try reinstalling the newest version of the plugin from the add plug-in feature on the plugins menu within your wp-admin.

    If you need to send me any data that you’re not comfortable posting here you can contact me directly:
    eli AT gotmls DOT net

Viewing 9 replies - 1 through 9 (of 9 total)
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