Support » Plugin: Brightcove Video Cloud » [Plugin: Brightcove Video Cloud] Wont pass Video ID when using API

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author brightcove

    (@brightcove)

    Hi gdognight, could you please post a screen shot of what is happening? Also are you sure all of your defaults in terms of video player are correct (i.e. not using a player that only works for single video for playlists etc)

    I’m having the same problem. Fresh install if I select a video form the brightcove media tab, the preview is fine but when I push it into the post, page then the shortcode variables are blank.

    [brightcove videoID= playerID= height= width=]

    no matter what video i selected it’s the same shortcode and no video shows up.

    If i manually put in the values to the shortcode it does then work

    [brightcove videoID="1897327012001" playerID="1910191654001" height="480" width="270" ]

    WordPress 3.4.2

    Plugin Author brightcove

    (@brightcove)

    Hi Radecki,

    Can you give me any other info regarding your setup? Multi-site install, any other plugins etc? I have been trying to recreate the problem locally but haven’t been having any luck.

    Regular install, no multisite

    WordPress 3.4.2

    Plugins
    All in One SEO Pack
    Brightcove Video Cloud
    BWP Google XML Sitemaps
    Custom Dashboard Widget
    Disqus Comment System
    FeedWordPress
    User Photo

    Custom theme but still wasn’t working with twenty eleven activated.

    Plugin Author brightcove

    (@brightcove)

    Thanks so much for the info Radecki. I will try to recreate your environment as much as I can and try to get back to you in a day or two with what I find.

    Plugin Author brightcove

    (@brightcove)

    Hi again Radecki,
    I’ve recreated the list of plugins you gave locally so it does not seem to be a plugin conflict. I have no idea if you are developer or not but are you getting any sort of javascript console error?

Viewing 6 replies - 1 through 6 (of 6 total)
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