Plugin Breaks Website; No Support Help

  • Resolved talax604

    (@talax604)


    4 years, 2 months ago

    When enabled, it breaks my website and makes it load 20 seconds and redirects tons of times.

    Support said to send them my website in a .zip and I received no help reply afterwards.

    I paid for the PRO version, asked for refund after and nobody replied.

Viewing 2 replies - 1 through 2 (of 2 total)
  • bouzin

    (@bouzin)

    4 years, 2 months ago

    Support is on break for a few days for the release of version 5 which is imminent :-). Once version 5 is released, the support responds in order of arrival. I am not from the company I could read this message. If it can help you.

    And maybe a track have you try optimization “Switch to Local” without “Stay on live”. May be incompatibility with CDN?

    • This reply was modified 4 years, 2 months ago by bouzin.
    Plugin Author WP Compress

    (@smartersite)

    4 years, 2 months ago

    Hi Talax604, happy to help! We’re very responsive via live chat support – this issue seems to have been resolved a few hours after posting – but if you need anything else please reach-out!

    – WP Compress Team

Viewing 2 replies - 1 through 2 (of 2 total)
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