Support » Plugin: Hide My WP Ghost - Security Plugin » plugin breaks my site reset password

  • Resolved iamdev

    (@iamdev)


    after activating your plugin the reset password break user can no longer reset their password it shows this message below:

    Your password reset link appears to be invalid. Please request a new link below.

    and when again requesting for password reset the message reappears making it impossible to reset password for user

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author John Darrel

    (@johndarrel)

    Hi,

    Thank you for your feedback.
    If you remove the custom path from “Custom reset password Path” and save the settings are you getting the same error?

    Please send me the theme name you use to check its compatibility with Hide My WP.

    Best, John

    Thread Starter iamdev

    (@iamdev)

    Hi,

    thanks you for your reply even after setting default path for lost password same message occur, i am using onesocial theme from buddyboss

    Plugin Author John Darrel

    (@johndarrel)

    No problem. We will test the theme and see if we get the same behavior.

    I will get back to you with a solution soon.

    Best regards, John

    Thread Starter iamdev

    (@iamdev)

    After testing it what i have seen is that when you keep the default login name or don’t tick the hide my wp-login.php page OPTION AND CHANGE THE LOGIN NAME AFTER IT then it is working because wp-login.php?action=lostpassword make the path correct according to the wordpress core

    • This reply was modified 4 years, 7 months ago by iamdev.
    Plugin Author John Darrel

    (@johndarrel)

    Hi,

    Thank you for fiding a solution until we see what is the issue.

    The new lost password paths should be like /newlogin?action=lostpassword or if you choose a new lost password path in Hide My WP it should work with just the new paths and the rewrite rules must do the job.

    John

    Thread Starter iamdev

    (@iamdev)

    hey the new update didn’t solve the problem still user can no longer reset their password

    Plugin Author John Darrel

    (@johndarrel)

    Hi,

    If your theme has a custom login path like /user-login, and not the default path, you need to add the same login path in Hide My WP Ghost to make sure that the reset password URL has the correct login path in it.

    Let me know if this was the issue and if my solution solved it.

    Best, John

    Thread Starter iamdev

    (@iamdev)

    No my theme don’t have any custom login path i just set the custom login path from your plugin and user cannot reset their password

    Plugin Author John Darrel

    (@johndarrel)

    Please send me your website and I will check.

    Please also switch on Hide My Wp > Advanced > Clean Login Page.

    Thank you

    Thread Starter iamdev

    (@iamdev)

    ok where can i send you the website link privately

    Plugin Author John Darrel

    (@johndarrel)

    Please send the link on our contact form https://wpplugins.tips/contact-us/

    Best, John

    Plugin Author John Darrel

    (@johndarrel)

    Hi, I didn’t receive your message with the URL. Did you send it?

    Thread Starter iamdev

    (@iamdev)

    sorry i was a bit busy so couldn’t reply but i have send you the message with the url please check and please do solve the problem

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘plugin breaks my site reset password’ is closed to new replies.